At Calendly, our vision is to take the work out of connecting with others so you can accomplish more.

Our scheduling automation platform helps individuals, teams, and organizations globally automate the meeting lifecycle by removing the back and forth with scheduling. Our platform enables companies to close deals, hire candidates, build relationships, and grow their business — faster. More than 20 million users across 230 countries use Calendly to simplify meetings and collaborate more effectively and efficiently.

We're seeking a dynamic Senior Data Analyst to support our Sales team. You should have significant experience with sales analytics as a key focus but you may find yourself working with Growth, Brand, International, or other teams in a typical week too! Reporting to the Senior Manager of Go-to-Market Analytics, you'll collaborate closely with the Sales and Revenue Ops teams, our analysts, and our data and analytics engineering team. Your role is crucial in providing insights and analytics support, driving effective decision-making and optimizing sales strategies.

Utilizing Tableau for dashboard creation, notebook tools for ad hoc analyses, and crafting decks for larger commercial storytelling, you'll also play a crucial role in supporting Sales operational efficiency, leveraging your expertise in Salesforce to optimize workflows and processes. As the commercial partner, you'll provide insights through data-driven recommendations to propel our business forward and have an important role to play in ensuring that we have the right data, tooling, and strategy to provide support to the team.

A day in the life of a Senior Data Analyst at Calendly

Utilize your extensive knowledge of sales to deliver value through reports, various BI tools, and in-depth analyses. Leverage your experience in data and analytics to tackle complex questions and support business owners on experimentation, data collection, and analysis. Partner closely with our Product and Data Engineering organizations to ensure you have the data you need, and support standardized tracking of sales events through Salesforce and Clari. Take ownership of building weekly performance reporting and work towards automating the reporting package.

On a typical day, you will be working on:

• Strategically partner with the Sales and Revenue Ops teams to fulfill their data needs and optimize sales strategies.
• Proactively analyze data using independent judgment to identify trends and patterns, providing actionable insights to inform strategic decision-making.
• Utilize data-driven insights to refine and optimize sales strategies, including lead scoring, routing changes, and process enhancements.
• Analyze sales data, attribution models, and lead generation metrics to identify trends, opportunities, and areas for optimization, driving improvements across various sales functions.
• Utilize predictive analysis techniques to forecast future sales trends and outcomes, enhancing the team's ability to anticipate market changes and capitalize on opportunities.
• Serve as a subject matter expert on data analytics best practices, staying abreast of industry trends and emerging technologies to continually enhance the team's capabilities.
• Assist with ad hoc data analysis requests from various teams, demonstrating flexibility and the ability to support the wider Sales & Marketing functions strategically as a generalist, when needed. Analyze the effectiveness of different go to market strategies and tactics, offering insights to enhance targeting, messaging, and overall performance.
• Collaborate with the Sales and Revenue Ops teams to build and maintain reports that track the performance of various sales campaigns and channels, enabling data-driven decision-making.
• Drive continuous improvement in data quality and integrity, implementing robust data governance practices and ensuring adherence to industry standards and regulations.
• Catalog sales and user data in dbt, and contribute to shaping our new data model in BigQuery, enhancing the overall data infrastructure.

What do we need from you?

• 3-5 years of hands-on experience in a role focused on analytics or data science, showcasing a strong background in sales and revenue operations analytics, with demonstrated/credentialed expertise in Salesforce. Experience with platforms such as Clari, Marketo, etc. is a plus.
• Proficiency in quantitative analysis, statistics, and business intelligence query tools, demonstrating the ability to derive actionable insights from complex data sets.
• A talent for translating detailed data into clear, actionable recommendations suitable for diverse audiences, showcasing your ability to bridge the gap between technical and business perspectives.
• Experience collaborating seamlessly across teams, toggling between technical intricacies and broader business objectives to drive effective decision-making.
• Advanced proficiency in SQL, relational databases, and data analysis/visualization tools such as Tableau and Hex. Knowledge of Python is a plus, reflecting your commitment to staying at the forefront of industry tools and methodologies.
• Proven track record of building custom reporting and dashboards, with a focus on actionable and impactful visualizations, steering away from one-size-fits-all solutions.
• Inquisitiveness for user behavior and a sharp eye for uncovering insights and opportunities through data, fueling a continuous improvement mindset.
• Strong presentation and data storytelling skills, enabling you to communicate complex findings in a compelling and understandable manner.
• Authorization to work lawfully in the United States of America is required, as Calendly does not engage in immigration sponsorship at this time.