Extend
is hiring
Senior Data Analyst, Product
About Our Company
Extend turns your business credit card into a spend management platform, so you can achieve more with what’s yours. Thousands of companies use Extend’s insights and controls to empower their teams, streamline payment processes, and manage billions of dollars in transactions – all while keeping the financial partners they know and trust.
Extend was founded in 2017 by industry veterans of American Express, Capital One, and other Fortune 500 companies.
Job Description & Responsibilities
You will be part of Extend's Risk Analytics team with ownership of post-purchase product analytics monitoring. You will play a pivotal role in helping to scale the organization.
What You’ll Be Doing
- Own analytics for claims operations and post-purchase product features, understanding and explaining key performance trends.
- Guide the team toward robust and actionable tools for monitoring and optimizing claim and servicing products and policies.
- Partner widely with Analytics, Operations, Product and Engineering to optimize claim intake, adjudication and fulfillment product features for excellent customer experience and lower claim cost.
- Cultivate a data-driven culture with your skill for storytelling with data, identifying opportunities and presenting recommendations to improve our post-purchase products.
- Work directly with senior leadership to support management of our claims operations through analysis, data insights, creation of data pipelines, and dashboarding.
Requirements
What We’re Looking For
- A curious, entrepreneurial analyst with plenty of creative thinking and initiative
- 4+ years of work experience as a data analyst
- 2+ years of experience in operations, claims, or product analytics
- Expertise with SQL
- Familiarity with Python/R
- Experience building metric frameworks to understand user behaviors
- Excellent stakeholder management skills, with a track record of working cross-functionally to make an impact
- Previous experience working with operations or product teams is a plus
- Bachelor's degree from Maths, Statistics, or a relevant major
- Empathy and humility
What we offer
Estimated Pay Range: $125,000-$140,000 per year salaried*
- The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, work location and job-related knowledge, skills and experience.
Life At Extend
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Very generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.