At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day.

Headquartered in Cleveland, Ohio, KeyCorp is one of the nation’s largest financial services companies. Key Companies provide investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.

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KeyCorp is an Equal Opportunity and Affirmative Action employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

KeyBank is Member FDIC. Equal Housing Lender. Credit applications are subject to credit approval.

KeyBank’s Risk Review Group (RRG) is the third line of defense. The Data Analytics team is responsible for developing and executing audit analytics and championing projects aimed at improving analytic capabilities that will improve Risk Review Group productivity and drive depth into various reviews and risk evaluations.

The Risk Review Group offers work life balance through limited to no travel, flexible schedules and the potential to telecommute. The Risk Review Group also has career path planning and supports professional growth by supporting the pursuit of relevant certifications.

The Senior Data Analyst will have a strong understanding of the effective utilization of data analytics and gain an understanding of KeyBank’s production and enterprise data repositories. Additionally, the individual will possess strong collaboration skills in order to work with RRG teams and the bank’s line of defenses to effectively analyze bank data with the goal of driving depth of review coverage and increasing efficiency within scheduled reviews.

The Senior Data Analyst will be responsible for the following:

• Leverage current and emerging enterprise technologies to progress RRG’s data analytics strategy to advanced stages of RRG’s maturity model.
• Leverage existing enterprise meta data repositories and assist in the development of RRG documentation on data sources to facilitate locating, accessing, understanding and analyzing data.
• Evaluate centralized and decentralized data sources and provide feedback to the Data Analytics Manager with supporting recommendations and implementation strategies.
• Partner with Key Technology & Operations personnel to identify efficient means of harvesting data for analysis as well as emerging tools and technologies.
• Thoroughly understand the objectives of audit teams to creatively identify/define analytics that can improve the efficiency and effectiveness of audits. Act as an internal consultant to various RRG teams, providing expert knowledge of company systems, processes and associated data.
• Assist audit teams throughout the data acquisition process to ensure that the requirements for scoped analytics are met within reasonable timeframes.
• Design and evolve methods to integrate the use of data analytics into risk reviews, risk universe scoring, risk indicators, annual planning, continuous monitoring, and continuous auditing.
• Assist in the development of the standard toolkit for data mining and data analytics utilizing SAS Enterprise Guide. Analyze and develop visualization and reporting solutions utilizing Tableau.
• Promote the use of a data quality framework to 1) demonstrate the accuracy of data used by RRG for data analytics and 2) provide the criteria for RRG to evaluate the accuracy of data used for regulatory and management reporting.
• Assist management in enforcing new standards and methodologies that enhance the data analytics strategy and framework.
• Stay abreast of evolving utilization, best practices, and trends in the use of data analytics for internal audit, credit, operational and other risk areas within large banks.
• Stay informed on regulatory expectations for the use of data analytics in banks. Keep RRG management apprised of trends and evaluation of RRG adoption in relation to trends and expectations.

Required Qualifications

• 2+ years of analytics and reporting experience and/or prior work history in an audit/risk discipline
• Experience with data harvesting and analytic tools (i.e. SAS Enterprise Guide, Google Cloud Platform BigQuery, SQL, Python, R, ACL, Excel/VBA, etc.)
• Experience with visualization and business intelligence tools (i.e. Tableau, Qlikview, IBM Cognos, Power BI, etc.)
• Excellent interpersonal, facilitation, and negotiation skills
• The ability to effectively handle challenging client requests and facilitate collaborative professional relationships with clients
• Excellent written communication skills
• Excellent client service focus and relationship management skills
• Proven ability to work autonomously and within a team

Preferred Skills / Qualifications

• Bachelor’s degree in a related field (data analytics, statistics, finance, mathematics, management information systems, accounting or computer science)
• Education background with an emphasis on business analytics, quantitative analysis, statistics or finance/accounting

Relevant certifications, such as:

• Certified Information Systems Auditor (CISA)
• Certified Public Accountant (CPA)
• Certified Internal Auditor (CIA)
• Certified Fraud Examiner (CFE)
• SAS Certified Programmer
• SAS Certified Advanced Programmer
• Tableau Desktop Specialist
• Tableau Certified Data Analyst

Tactical Skills

• Solid product skills and understanding of business, industry, and regulatory concepts.
• Emerging ability to assist with development of new staff.
• Emerging ability to assist in the preparation or delivery of a formal presentation or training.
• Emerging ability to receive feedback on performance and implement meaningful improvement.
• Contribute to an organizational culture of respect and personal accountability regarding diversity, equity and inclusion.

Personal Skills

• Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
• Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals
• Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
• Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives

Practical Skills

• Analytical Thinking: Gives examples of how analytical thinking has been or can be used to resolve problems and names specific tools or techniques to support the process
• Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
• Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
• Constructive Debate: Demonstrates willingness to examine own position and cites instances of healthy and destructive conflicts
• Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.