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Root Inc.
is hiring
Senior Data Analyst, Growth
About Our Company
Root Inc. is disrupting the archaic, trillion-dollar insurance industry. We’re driving the FinTech revolution by creating powerful insurance products and technology platforms that rewrite the rules for today’s world, promoting fairness, simplicity, and personalization. And we’re just getting started.
Job Description & Responsibilities
Our Growth teams manage all aspects of the onboarding experience as prospective customers provide their information, select coverages, receive quotes, and purchase policies both on the Root website and through partnership interfaces. This team drives customer engagement and conversion by developing new strategies around the onboarding flow and quoting experience. This team strives to design an exceptional customer experience that maximizes conversion milestones and subsequent customer satisfaction.
As a Senior Analyst, you’ll be responsible for conducting exploratory research, running AB tests, studying the impacts of new business strategies, analyzing the overall performance of our onboarding experiences, and introducing new metrics and reporting to shape how we measure and drive our business. You’ll work closely with partners in Product, Data Science, Design, and Engineering to ensure our business decisions and strategies are data driven and achieve optimal outcomes.
Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US.
Reports to the Analytics Manager of Onboarding Experience
How You Will Make an Impact
Conduct exploratory research to identify opportunities to improve business outcomes
Design and conduct experiments (including AB tests) that maximize learnings for new product feature launches
Manage and enhance a suite of business intelligence frameworks and dashboards to unlock self-service capabilities among non-technical partners
Proactively and consistently analyze the overall performance of our onboarding experiences to identify trends, anomalies, or other potentially actionable insights
Identify opportunities to improve analytical methodologies or introduce new techniques to improve analytical deliverables
Build strong relationships with cross functional partners to influence strategy and to ensure consistent alignment and awareness
Requirements
What You Will Need to Succeed
3+ years of work experience in analytics (prior insurance experience or web/funnel experience preferred)
Proficiency with SQL and BI software (Tableau, Mode, Power BI, etc.)
Bachelor’s degree in Mathematics, Statistics, Engineering, Computer Science or another quantitative field
Superior problem-solving skills with ability to think strategically and innovatively
Exceptional written and oral communication; able to effectively collaborate with and present materials to Director and VP levels
Detail oriented; able to effectively multitask across multiple domains; consistently maintains rigorous documentation
Roll-up-the sleeves work ethic and “do-what-it takes” attitude to efficiently execute and drive results in a fast-paced work environment
What we offer
What draws people to Root
Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.
