Reality check: Most people don’t grow up dreaming about a job in insurance. We certainly didn’t, but then we got here and realized Progressive is different—in a good way. We strive to create a fun and flexible work environment for everyone where employees are encouraged to risk, learn, and grow. With our progressive culture, work-life balance, and one of the largest contemporary art collections in the country, there’s a reason we’ve been named one of the best places to work.

For more than 80 years, Progressive has offered a wide range of insurance choices to customers, including Auto, Home, Renters, Commercial Auto, Small Business, Motorcycle, Boat policies, and more. Progressive is the third largest auto insurer in the country—a combined effort of every single Progressive person. We’re a diverse group of more than 50,000 talented employees—from all walks of life, all fields of business, and all 50 states. With hundreds of career paths including Claims, Customer Care, Sales, Marketing, Legal, IT, Data Analysis and with Level20, our new business incubator, there may be an opportunity for you. Everyone here plays a role in our success as we continue to find new and better ways to move the insurance industry forward and be there for our customers during every stage of their lives.

As a senior data analyst on Workforce Management (WFM) Analytics, Systems, and Solutions team, you’ll lead our effort to understand the Customer Relationship Management (CRM) Organization’s need for our “Verint” (i.e., people, schedules, and WFM operations related) data. You’ll ensure we have established the data and system solutions to meet those needs across our CRM organization. You’ll retrieve data from various sources and prepare singular data solutions. You’ll also develop and modify complex programs and queries in SAS, Snowflake, and SQL against multiple data sources. In addition, you’ll gather requirements and develop specifications for business analysis needs, verify the accuracy of data pulled, and revise methods of data retrieval.

Remote work allowed.

Must-have Qualifications

• Bachelor's degree or higher in a quantitative field of study and a minimum of three years of analytical work experience
• Instead of a quantitative degree, a bachelor's degree or higher and a minimum of five years of analytical work experience
• Instead of a degree, a minimum of six years of six years of analytical work experience

Preferred Skills

• Experience with Snowflake/SQL database administration and/or knowledge/experience with relational database management; EG: design, create and maintain
• Familiarity with GIT for version control and process standardization.
• Experience with establishing strong relationships with management, peers, and other departments to discuss data needs.