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Dandy
is hiring
Senior Data Analyst
About Our Company
Dandy was created with one goal in mind: to modernize the dental lab process.
We’re the first solution of its kind. Our platform is designed to level up practices by making the entire process effortlessly digital — from start to finish.
Job Description & Responsibilities
Revolutionizing the dental industry is hard…and we need help.
We are looking for resourceful senior data analysts to own some of our highest-impact problems in our revenue analytics space. Our revenue team is responsible for key aspects of Dandy’s business, and this role will support the post-sale team on growing recurring revenue, improving customer retention, and increasing customer lifetime value. This role will enable the post-sale team to introduce our current customers to additional product lines and drive customer ordering behavior through an increased understanding of customers by segment. In this highly cross-functional role, you will work autonomously to leverage data analysis in order to make recommendations that make Dandy a more compelling service for our customers.
Your Responsibilities/opportunities
-Develop and share insights that drive the revenue team and partner functions, such as operations and product, to better serve and retain our customers
-Define the data language (i.e. KPIs, dashboards, measurement, etc) to ensure your team grasps the underlying truth that drives progress and success
-Facilitate rapid decision making through ad hoc work or by democratizing data/self service (effective BI or user-friendly explores in Looker in partnership with our data engineers)
-Design and execute effective A/B experiments that cater our product offering to our customer’s needs and boost recurring revenue
-Utilize your data super powers to reduce ambiguity and solve problems
-Be a strategic thought partner with cross-functional stakeholders
-Mentor other analysts and help them grow
Requirements
About you:
-6+ years of experience working in revenue, retention, and customer life cycle analytics, ideally in a B2B setting
-BA/BS in behavioral science (economics, psychology, etc) with statistics skills or a BA/BS in a quantitative field such as mathematics, statistics, engineering, or natural sciences with customer empathy (or equivalent experience)
-Excellent SQL skills and some experience in a scripting language such as Python or R
-Strong communication skills and experience communicating results in a way that drives change. You have the ability to use data to inform, align, and lead
-Strong senses of autonomy and ownership
-Strong critical thinking, problem solving, and statistical skills
Bonus points:
-Experience working with revenue data at a company like Shopify, Amazon, Uber, Lyft, Instacart, or the like.
-Interest in working and learning in an earlier stage company where we’re still working out some of the basics
-Strong customer empathy, particularly for dentists
-Experience in Looker, Hex, and DBT
What we offer
The reasonably estimated salary for this role at Dandy is $165,000-$182,000 plus equity. Actual compensation is based on a number of factors including, but not limited to the primary work location, candidate's skills, qualifications, and experience.
For full time positions, we offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.
