AAA
is hiring
Senior Data Analyst, Digital
About Our Company
AAA - The Auto Club Group (ACG) is the second largest AAA club in North America, serving more than 14 million members across 14 U.S. states, the province of Quebec, Puerto Rico, and the U.S. Virgin Islands.
For over 100 years, AAA has provided safety, security, and peace of mind. ACG advances AAA’s mission by providing a full suite of products and services to millions of AAA Members, from roadside assistance to insurance to travel support. We pride ourselves on always being there when you need us, delivering the highest level of customer service and value to each and every member. We seek to be a trusted ally—on the road and throughout life’s journey.
AAA - The Auto Club Group belongs to the national AAA Federation, which is committed to improving the lives of our combined 60 million members across North America.
Job Description & Responsibilities
AAA Washington is looking for a Senior Digital Data Analyst to be responsible for uncovering valuable insights from web and mobile traffic, driving continuous improvement in the digital experience, and contributing to strategic decision-making.
Major responsibilities include:
- Identifying trends in web and mobile traffic and site use; create standard and ad hoc analytics reports and dashboards for both internal and external use.
- Operational review of web analytics metrics including: standard dashboard, and reports; ensure report accuracy and solve tracking inconsistencies.
- Developing and interpreting new metrics and studies to quantify the value and recommending product enhancements during planning that are informed by these insights.
- Reviewing and interpreting analytics and insights and recommending appropriate A/B and multivariate test candidates that guide incremental improvement of our digital experience.
Requirements
Successful candidates will have a minimum of 6 years’ experience in analytics and modeling, 2+ years’ experience in web analytics and web replay tolls, and 2+ years’ experience in an e-commerce environment. Bachelor’s degree required or equivalent experience.
What we offer
Eligible benefits include:
- Health insurance (medical vision, prescription drug, and dental)
- Up to 22 days of Paid Time Off (PTO) in the first year for vacation or sick leave
- Eleven Paid Holidays every year including MLK and Juneteenth, in addition to PTO
- 401(k) with Employer Match
- Life, STD, and LTD insurance
- Flexible Spending Accounts
- 4 Hours of Volunteer Time Off every year
- Free Premier RV AAA Washington Membership
- Paid, on-going training throughout your career and tuition reimbursement
- THRIVE wellness program
- Financial Literacy Education
Target hiring salary range is $96,700 - $118,450 and offer rate is based on experience.
Opportunity for discretionary Annual Company-wide bonus.
RANKED AS ONE OF WASHINGTON’S 2023 BEST PLACES TO WORK by Puget Sound Business Journal
- AAA Washington is committed to hiring and retaining a diverse and inclusive staff.
- We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas.
- We do not provide relocation assistance. The expectation for this position is that the employee lives within our Washington/Idaho service area.
- AAA Washington is a drug-free workplace.