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Spring Health
is hiring
Senior Data Analyst
About Our Company
At Spring Health, we help employers modernize their behavioral health benefits with the most effective, comprehensive solution for employee mental wellbeing. Our offering functions as a single front door to any type of care - from digital exercises, to EAP services, to coaching, therapy, or medication.
We use a proprietary assessment and machine-learning technology to understand all of the conditions a person may be experiencing, and use those results to match them to a care plan personalized to their needs. Each member has access to a Care Navigator to help guide them through their options, assist in booking appointments with therapists, and connect them to domain experts across work-life, legal, or financial services.
This innovative, personalized approach to care, paired with a seamless, high-touch member experience makes Spring Health the most holistic, effective behavioral health benefit for modern, people-first employers.
Suicidal crisis or emotional distress – For immediate help for you or someone else, call 1-800-273-8255. Available 24/7.
Job Description & Responsibilities
The data team at Spring includes a number of embedded analysts who are the analytics experts within cross functional teams. In this role you’ll join our embedded analyst team and function like an internal data consultant, rotating across several teams on a ~quarterly basis to consistently work on the highest impact projects across the business. Some of this work will be with internal facing teams (e.g. our people team) and other times it will be with operational teams driving forward our business (e.g. our provider operations team). Your goal will be the same regardless: quickly build context on the problem, learn more about the available data, and ship a data product that delivers value for the team.
What You’ll Be Doing
- Working with teams across our business units to understand and scope their needs, identifying requirements and what good looks like
- Diving into different data sources, quickly building expertise on what is and isn’t possible, and developing creative solutions based on your stakeholder’s needs and what we can offer
- Delivering analyses and dashboards to stakeholders that help them make the right decisions about how to move our business forward
- Collaborate with the core business intelligence and data engineering teams to revise or build new dbt pipelines to get the data you need
- Developing a deep understanding of our products and operations, and how they tie into Spring Health’s business context
What Success Looks Like In This Role
- Reduce the amount of time teams spend manually pulling data to inform decisions
- Develop dashboards and analyses that deliver ongoing value to teams, measured in proxy by the number of monthly active users and total views different dashboards and analyses receive
- Develop tools and analyses that enable the teams you work with to hit their own KPIs - you’re successful when you help your team be successful!
- Contribute to our foundational data model by adding additional fields and tables according to our data style guide
Requirements
What We Expect From You
- You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you
- You have 5+ years of working experience working with data, data visualization, and dashboarding tools
- You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate
- You are an expert in SQL, and have at least familiarity with dbt or similar data transformation tools
- You have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboards
- You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders
- You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members
- You are humble, highly motivated, and thrive in fast-paced environments
- You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact
- You have a passion for successfully navigating ambiguous problem areas and learning new approaches
What we offer
The target base salary range for this position is $125,000 - $145,850, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
