Attentive® is the leader in conversational commerce, reinventing business-to-consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue, and over 8,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Our Business Intelligence team transforms complex data into actionable insights and impactful reporting. We empower clients and internal teams with the metrics, analytics, reports, and visualizations needed to make informed decisions and shape strategies that drive meaningful growth. Joining our team offers a dynamic career opportunity to collaborate with some of the most talented data professionals in a high-performance, high-impact environment.

As a Senior Data Analyst, you will play a key role in modeling and analyzing large datasets to uncover valuable insights and deliver data-driven recommendations that inform strategic decisions. Partnering closely with cross-functional engineering teams, you will interpret complex data, optimize data infrastructure, and drive efficiency across the organization. The ideal candidate thrives on transforming data into compelling stories, collaborating with diverse teams, delivering actionable reporting, and excelling in fast-paced, dynamic environments.

What you'll accomplish

• Engage with cross-functional product and engineering teams to define analytics requirements and metrics
• Build robust, exec-facing dashboards to support key business decisions across the organization
• Use data modeling, statistics, and other analytical techniques to extract and analyze data from large datasets, identifying trends, patterns, and anomalies to drive insights
• Partner with BI Data Engineers to model and transform data in a scalable way
• Develop and manage our data analytics platform Looker

Your expertise

• Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, or related field, or equivalent professional experience
• At least 4 years of experience in analytics or business intelligence, including proficiency with data visualization tools such as Looker or Tableau
• Proven expertise in writing, optimizing, and utilizing SQL queries within a business context
• Familiarity with infrastructure components, ETL processes, and reporting/analytic tools and environments
• Strong ability to manage and execute fast-paced, dynamic projects with a high degree of organization and independence
• Effective communication skills for presenting analysis results to stakeholders, fostering collaboration, and influencing decision-making across teams

Nice to haves

• Experience building dashboards and analyses using tools like Hex, Jupyter, or other reproducible notebook platforms
• Proficiency in Python, R, or similar programming languages for data analysis and statistical modeling
• Demonstrated experience collaborating with cross-functional teams across departments