AppFolio is a leading provider of cloud business management solutions for the real estate industry. Our solutions enable our customers to digitally transform their businesses, address critical business operations and deliver a better customer experience. For more information about AppFolio, visit www.appfolioinc.com.

A Sr. Data Analyst to be the Single Point Owner (SPO) of all things product and business analytics for FolioGuard; Appfolio’s specialized suite of risk mitigation software and services tailored specifically for renters and property managers. This role will support the FolioGuard product leadership through enterprise-level Analytics. They will execute thoughtful data analysis using SQL, Python, and/or R to discover product improvement opportunities while building tracking and ongoing measurement for KRs, initiatives, and feature launches. They will be the builders and maintainers of data assets such as dashboards, analyses, and reports that provide key business insights.

Your impact

Be the Single Point Owner (SPO) for FolioGuard analytics

• Master FolioGuard Expertise: Learn everything about FolioGuard’s business and data
• Own Data Accuracy: Ensure data precision for all reports, analyses, and insights
• Stay Aligned and informed: Join product & engineering meetings to align with initiatives and represent Analytics
• Blend Context with Data: Infuse FolioGuard’s history and business context with data-driven analyses
• Collaborate for Success: Work with Product and Engineering teams to shape the product path through data-driven KPIs

Deliver actionable insights to drive impactful business decisions

• Share analysis results with technical and non-technical stakeholders through presentations, dashboards, and readouts
• Execute customer journey, behavior, and cohort analyses
• Partner with the Growth Data Scientist to deliver data-driven hypotheses for high ROI investments

Build data assets that monitor business and product performance and provide insights to drive growth

• Create DBT models that join, combine, and filter data from multiple sources
• Create & maintain the health of business dashboards that track product adoption, usage, and revenue
• Ideate, design, and build new ways of tracking FolioGuard performance
• Partner with finance to build and maintain monthly financial forecasting

Qualifications

• Business acumen – understands key challenges facing our business and partners with key stakeholders to find creative ways to apply data science to solve them; connects dots between data & business outcomes
• Owner Mindset - Takes pride in the quality and impact of their work and drives projects forward with minimal guidance
• Data Analytics skills – Adept at cleaning, transforming, and shaping data
• Attention to detail – appropriately checks all work for errors and does not let important details slip when it comes to data and its accuracy
• Creative problem solving - able to use creativity and curiosity as tools to pick apart any problem, producing a solution that is relevant and realistic
• Efficiency – Look for ways to improve processes to maximize efficiency and remove redundancy
• Communication / Executive Presence: Has authentic communication skills including transparency and clarity in both formal and informal settings. Applies exceptional presentation skills to distil complex information into simple concepts & compelling stories

Must have

• Strong mathematics, statistics, analytical, and problem-solving skills
• Minimum of 2-3 years of work experience in a Data Analytics role.
• Data Visualization: Tableau preferred, (Looker, PowerBI)
• Data Transformation: SQL - Snowflake preferred, (Redshift, BigQuery)

Nice to have

(These are supplemental - a passion and interest in learning these skills still make a great candidate!)

• Experience with DBT
• Proficient in Python - for data transformation, data visualization, and/or automation
• Experience creating and presenting financial forecasts to finance & product leaders
• Working knowledge of Salesforce
• Experience with Web/App analytics practices and tools such as Mixpanel

Experience in one or any of the following:

• DTC digital products
• Insurance industry
• B2B SaaS