AppFolio is a leading provider of cloud business management solutions for the real estate industry. Our solutions enable our customers to digitally transform their businesses, address critical business operations and deliver a better customer experience. For more information about AppFolio, visit www.appfolioinc.com.

A Lead Data Analyst to manage a team of data analysts & scientists who support AppFolio’s major business lines: FolioGuard, Payments, and Screening (together nicknamed “GPS”). This person should position the GPS businesses to be data-driven across product, pricing, forecasting, and decision-making. They will provide supporting insights via experimentation, opportunity identification, exploratory analyses, and KPI visibility.

Your impact

Manage and develop key growth-focused data talent

• Ensure optimized prioritization and processes for your team and provide clear, consistent guidance on prioritization
• Ensure subject mastery across the staff by investing in the team
• Support individual growth in both soft skills and technical expertise
  Coach data analysts & scientists to deeply understand the business they support, enabling them to become trusted advisors

Act as a strategic partner to GPS Product Leaders

• Build trusting relationships with other leaders and become a key consult in business decision-making
• Partner with the Director of Data Science & Analytics and Lead Data Scientist to shape a cohesive and holistic data strategy for GPS
• Become a subject matter expert in the business and product details of GPS

Deliver insights, analyses, and reports

• Facilitate the creation of reports, dashboards, and interactive tools that provide accurate, actionable data for product leaders to run their businesses.
• Identify opportunities for profitable growth through product experimentation, cost optimization, and understanding customer behavior

Qualifications

• Advanced Business Acumen: Has a deep understanding of how businesses work and is knowledgeable in SaaS vertical practices, trends, and technology. Applies the right financial, customer, and product metrics to measure business performance
• Cross-Functional Knowledge: Navigates across verticals and functions and understands how each department contributes to our mission
• Coaching / Ability to develop people: Coaches people in their current roles to improve performance and prepares them for future growth, proactively instilling perspective when necessary to ensure employee engagement
• Data Analytics skills – Adept at cleaning, transforming, and shaping data
• Communication / Executive Presence: Has authentic communication skills including transparency and clarity in both formal and informal settings. Applies exceptional presentation skills to distill complex information into simple concepts & compelling stories
• Priority Setting/Prioritization: Can quickly sense what will help or hinder accomplishing a goal. Grounds prioritization in ROI of business outcomes

Must-Haves

• Strong mathematics, statistics, analytical and problem-solving skills
• 2+ years in a lead or management role with responsibility for a team
• 3+ years of work experience in a Data team
• 1+ years of SaaS/Ecomm relevant experience
• Data Visualization: Tableau preferred, (Looker, PowerBI)
• Data Transformation: SQL - Snowflake preferred, (Redshift, BigQuery)

Nice to have

(These are supplemental - a passion and interest in learning these skills still make a great candidate!)

• Experience with DBT
• Proficient in Python - for data transformation, data visualization and/or automation
• Experience creating and presenting financial forecasts to finance & product leaders
• Working knowledge of Salesforce

Experience in one or any of the following:

• DTC digital products
• Insurance industry
• Payments industry
• Screening industry
• B2B SaaS