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Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Our Trust and Safety team has the critical responsibility of protecting Google's users by ensuring online safety by fighting web abuse and fraud across Google products like Search, Maps, Google Ads and AdSense.

In this role, you will partner with the Engineering, Product, Legal, Policy and Scaled Operations team to drive operational performance and lower abuse rates. You will enable effectiveness and efficiency by driving strategic intent and execution excellence to deliver cross-functional initiatives at scale and handle abuse and fraud cases at Google speed.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Design and implement integrations between business objectives and business systems, including designing and building strategies that support these business systems.
• Conduct strategic analysis, optimize business performance, and deliver within relevant product areas. This includes analyzing data, identifying trends, and developing solutions that improve business performance.
• Manage projects involving multiple stakeholders, tight timelines, important organizational implications, and changing circumstances.
• Use Google’s big data to conduct data-oriented analysis, architect metrics, synthesize information, solve problems, and influence business decision-making by presenting insights and market trends.
• Perform on-call responsibilities on a rotating basis, including weekend coverage/holidays. Work with sensitive content or situations and be exposed to graphic, controversial, or upsetting topics or content.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.

Preferred qualifications:

• Experience with machine learning.
• Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or scripting/programming language (e.g., Python).
• Excellent written and verbal communication and presentation skills, with the ability to influence cross-functionally at various levels.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.