Welcome Homes
is hiring
Data Analyst, Revenue Operations
About Our Company
Welcome is a turnkey solution to building new homes, online, for a guaranteed price.
Designed for modern homebuyers, we've streamlined the entire process from land selection to customization through construction. Simply customize your home through our online design studio, select a buildable property, and we handle everything else.
The future of homebuilding is here.
Job Description & Responsibilities
Welcome Homes is revolutionizing the way people buy homes. We are a fast-growing, industry-disrupting tech company that is building new homes that are purchased online, customized, and delivered in six months at an incredible value. Designed for modern homebuyers, we've streamlined the entire process from land selection to customization to construction, so homebuyers can save time, be guaranteed an all-in price, and live where they want to live in a beautifully designed home that they love.
We are seeking a dynamic and results-driven Revenue Operations & Data Analyst to lead the sales and marketing operation functions for Welcome Homes, reporting directly to the CRO.
In this role, you will be responsible for providing data and generating deep customer and sales insight in order to enhance sales force productivity and effectiveness. You will accomplish your mission by working collaboratively with our sales, marketing, and product teams, you will measure everything to help us optimize our sales funnel and achieve growth. Your impact will help us make it easier to maintain a competitive edge, enhance sales force effectiveness, and achieve consistent, sustainable sales success.
As a revenue operations contributor for an industry changing company in the prop tech space, you have the opportunity to be a driving force in shaping the way the world thinks about and experiences home building. You'll have the chance to work with a team of innovative and passionate professionals to bring new ideas and solutions to the market, and to make a real impact on the industry and the world. You'll be at the forefront of a movement to create homes that are more sustainable, accessible, and livable, and you'll have the chance to make a real difference in the way we design and build for the future. Join us and be a part of creating a better tomorrow for all.
Responsibilities
- Provide first-tier support for any end-user technical or process questions in Salesforce and other systems primarily managed by Sales Operations.
- Develop all reporting and dashboards for the sales organization and implement tools and processes that focus on improving efficiency, effectiveness, and productivity.
- Support Sales and Marketing leadership reporting and analysis requests.
- Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth.
- Support the revenue organization and functions to ensure SLAs are met and support opportunity management (creation, updating, and closing).
- Own partnership with Marketing and Product in regard to proper lead management processes, metrics and policies, and determining customer outreach methods.
- Own design and integration between Salesforce and other critical systems, including Dialpad, Hubspot, and others.
- Own system adoption and data compliance and governance.
- Own data integrity within customer records in Salesforce and other systems.
- Support CRO in managing sales commission structure and tracking.
- Manage and evangelize communication best practices for sales and support functions.
- Manage the operational aspect of onboarding new employees and transitions of existing employees.
Requirements
Requirements
- Bachelor's degree in Sales, Marketing, Finance, or any other business related field
- Demonstrated experience and understanding of sales and marketing operations
- Analytical ability and able to prioritize multiple projects
- Deep Salesforce expertise and knowledge of sales and marketing backend tools with ability to build reports, dashboards, tool integration, and lead routing needs.
- Proficiency in Hubspot, Salesforce, Dialpad and Ziapher.
- Proficiency in data and analytics tools, such as Google Analytics and marketing automation platforms
- Problem solving, project management, interpersonal and organizational skills
- Excellent communication and collaboration skills
- Strong leadership and team management skills
- Ability to work in a fast paced, startup environment with ambiguity
- Experience in the home building or proptech industries is a plus
- Knowledge of SQL and BI tools is a plus
This is an exciting opportunity for a driven and strategic operations leader to drive the growth of a dynamic and innovative company. If you are passionate about driving results and making an impact, we encourage you to apply for this role.
What we offer
Every Employee Receives
- Competitive salary
- Stock options
- Unlimited vacation policy
- Full health benefits
- New laptop and office supplies for a WFH setup*
- $50/month towards online fitness apps or gym memberships
- $1,000/year towards continuing education
- Optional: We offer every employee the option to own all equipment purchases through our 50/50 program. The company will contribute 50% towards the laptop’s total price and the employee will pay for the remaining 50% and will own it.