At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.

For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Works with customers, key partners, and colleagues to define / Visualize the Insights of underlying Data leveraging the expertise on Portfolio Metrics, Agility Metrics, Productivity Metrics, Objectives Key Results, Capacity & Demand metrics

• Convert Data into Insights with demonstrated Data Analytical Skills and Data Modelling Skills

• Manage the sequencing and prioritization of Insights product roadmap and seek alignment across dependent Teams

• Drives Program Increment (PI) Objectives and Product releases via Prioritized Features and Enablers

• Owns and Manages Platform Features Backlog and owns Feature and Capability Acceptance Criteria

• Provides Program/Product Vision to the Agile Train and Prioritizes Program backlog (Features)

• Focuses on Business Outcome over Outputs

• Understands and applies new Artificial Intelligence, Machine Learning, BI and Visualization trends, and market standard methodologies

• Communicates and build consensus across disciplines in crafting the product roadmap

• Leads the work to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets

• Support development of appropriate tracking and reporting to track product performance post launch to evaluate future investment

• Produce return on investment analyses and optimization recommendations

• Identify risks, challenges, opportunities, and business integration needs

• Enable cross-functional collaboration with relevant teams within the product scope

• Translates product roadmap into well-defined product requirements/user stories and acceptance test criteria

• Prioritizes and maintains the sprint backlog consistent with Outcomes and Product

• Roadmap and performs story elaboration with the implementation team

• Partners the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions

• Works closely with analytics and uses internal data tools to understand measure success and impact to critical metrics

• Reviews and accepts completed user stories

• Reviews/demonstrates sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues

• Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog

Education & Experience

• 4+ years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy

• Experience with rapid and iterative software development methodologies

• Proven track record managing large, complex features or products with multiple partners

• Bachelor’s Degree in related field required; advanced degree preferred

Knowledge/Skills

• Mastery in reporting/analytical applications (Python, Power BI, AI/ML, Data Modelling and strong Excel Skills)

• Knowledge of Agile Management, Portfolio Management, or Workforce Management domain data sets is preferred.

Technology Core Competencies

• Data Science and Analytics

• Agile Practices

• Industry and Company Knowledge