hims & hers
is hiring
Data Analyst, Operations
About Our Company
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. Hims & Hers connects consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to primary care, mental health, sexual health, skincare, and more. Launched in November 2017, the platform also offers thoughtfully created and curated health and wellness products. With products and services available across all 50 states and Washington, D.C., Hims & Hers’ mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives. In January 2021, the company was listed on the NYSE at an initial valuation of $1.6 billion and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.
Job Description & Responsibilities
Seeking a data analyst to support and enable our telemedicine operations team with making data-driven decisions. Reporting to the Senior Analytics Manager of Operations, you will evolve the core business health infrastructure to deliver a singular goal: every patient gets access to timely, high quality, affordable healthcare. The Data Analyst will be a critical team member in helping build the data-driven foundation which powers business decisions at Hims & Hers, from executive-level strategy to day-to-day operational execution.
Responsibilities
- Own the accuracy and completeness of Telemedicine Operations data
- Be the operational data domain expert to liaison between data engineers, business analysts, and other stakeholders
- Work with cross-functional teams to identify data improvements for enhanced analysis and reporting supported via documentation
- Build capabilities and self-identify anomalous patterns in operational data
Requirements
Experience/ Skills:
- 1-3 years experience as an analyst, writing complex queries and visualizing results
- Strong SQL skills
- Hands-on experience working with a modern analytics tech stack (Looker, Google BigQuery, DBT, etc.)
- Ability to logically connect data and systems logic with business process and requirements
- Experience and comfort with managing simultaneous projects and deadlines
- Ability to write scripts to automate tasks (Bash, Python, etc.)
Preferred Experience/ Skills:
- Experience with healthcare data (HIPAA, PHI, etc.) and/or 2-sided marketplace data
- Experience with data warehouse schema design and modeling
- Additional Tech Stack: Python, R, PostgreSQL, Airflow, etc.
What we offer
Outlined below is a reasonable estimate of H&H’s compensation range for this role.
An estimate of the current salary range is $100,000 - $150,000. H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.
Our Benefits (there are more but here are some highlights):
- Employee Stock Purchase Program
- An inclusive culture where we are always seeking improvement and cherish your input
- Great compensation package with equity compensation
- Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
- Generous Parental Leave
- High-coverage medical, dental & vision
- Mental health & wellness benefits
- Offsite team retreats
- Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
- Employee discounts on hims & hers & Apostrophe online products, and Apple Store
- $75 monthly connectivity stipend (phone/internet)
- 401k Match