Ookla is a global leader in connectivity intelligence that provides consumers, businesses, and other organizations with data-driven insights to improve networks and connected experiences. We help our customers efficiently solve their biggest connectivity challenges and drive forward innovation.

Ookla is a division of Ziff Davis (NASDAQ: ZD), a vertically focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity, and martech. Ookla’s world-renowned brands include Speedtest®, Downdetector®, Ekahau®, RootMetrics®, and more.

Ookla's headquarters are based in Seattle, USA with additional offices around the world.

We are looking for a Data Analyst to join our Sales and Account Management team. In this role, you will have the opportunity to dig into the tens of millions Speedtest-related results that are collected every day to develop new and interesting data stories that will be shared internally and with clients. You will work with Sales Directors and Technical Account Managers to find creative ways to show how Ookla data can be leveraged by clients to solve real-world problems. The ideal candidate will have a proven track record of organizing, compiling, and analyzing data, to tell stories both internally and externally. They will be able to work in an extremely fast paced, highly ambiguous, rapidly evolving environment. The ideal candidate must be able to communicate effectively with technical and non-technical people.

We are committed to providing you a flexible work environment where individuality, fun, and talent are all valued equally. If you consider yourself innovative, adept at collaboration, and you care deeply about the work you do, we want to talk!

Expectations for Success:

• Partner with the sales team using customer centric data analysis, data visualization, segmentation and predictive modeling methods
• Research and build reporting and empowerment tools that tell a story to maximize business opportunities with potential and existing customers
• Support day-to-day ad-hoc analysis from the Sales and Account Management team, providing prompt and efficient resolution to a wide range of business questions
• Help define and implement a suite of common reports and data views that answer frequent client requests
• Collaborate with the Data Engineering team to improve and define processes that promote data integrity and reporting functionality

We are looking for the right person, not the exact list of requirements. If you believe your life experience has prepared you for similar challenges, we’d like to hear from you.

• 3-4 years experience as an analyst or BI professional
• Expertise in SQL (must be able to write your own queries)
• Expertise in R or Python
• Strong technical knowledge of mobile networks, how they work, and what the key considerations are in building, optimizing and testing them for mobile operators
• Experience working with client-facing teams a plus
• Ability to operate autonomously in an ambiguous environment
• Self-motivated with a track record of appropriate urgency and follow-through