👋 We’re Salesforce, the Customer Company.

AI + Data + CRM = Customer Magic. ✨

The Field Program Success team is responsible for multiplying excellence and delivering programs which enable our entire distribution organization to amplify their performance through best-in-class peer enablement and mentorship. This role offers the chance for someone who is a self-starter, creative and organized to play a pivotal role in leading and supporting the delivery of a critical pillar for the enablement organization at Salesforce.

This position is responsible for leading the operations, measurement and logistics component of the programs. This ideal candidate has a proven track-record of being a proactive problem-solver and is incredibly organized. Optimally the candidate will have superb communication skills and experience, relationship building skills and a background in enablement and/or project management. The ideal candidate must relish operating in a fast-paced, entrepreneurial and adaptable environment with a focus on sales.

Responsibilities

• Ownership of project plan for key Academy & Learning Circle Programs
• Scaling work across Field Program team
• Creating and leading project tracker for key programs
• Leading key operational and logistical tasks for the programs
• Evaluating, measuring and reporting on program effectiveness
• Utilizing internal tools to track, report and analyze performance of programs
• Executing on key tasks to launch new Academies and Learning Circles

Basic Requirements

• 3+ years of data analysis/ program management experience
• Previous experience working in high-tech, fast paced environment
• Proven experience and success using Business Objects and other Business Intelligence tools. Tableau and Tableau CRM / Einstein Analytics required.
• Proficient in ability to work across the organization and a strong understanding of sales distribution teams
• Strong project management skills and an ability to lead a team in developing and delivering programs within a very high velocity, shifting environment.
• Strength in multi-tasking, organization, time management and attention to detail.
• Excellent verbal and written communication skills, must have the ability to communicate with team members at varying levels, conceptually and tactically.
• Experience with tracking, reporting and analyzing performance of programs
• Ability to oversee a variety of projects/programs and supporting tools simultaneously
• Travel may be required.

Desired Skills

• Ability to work independently against tight deadlines in a fast-paced, changing environment keeping a sharp eye on detail and accuracy.
• Must be a self-starter, highly motivated, able to “turn on a dime”, think through problems to come up with innovative solutions.