Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.

Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.

Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.

Execute your IT vision with stress-free, scalable solutions you – and your people – will love.

SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.

The Data Analyst - eCommerce will be responsible for investigating, dissecting, and interpreting financial and behavioral data of the SHI.com websites into visual toolsets that provide insights to drive KPIs, catalog management, pricing strategies, and more. This position will be tasked with analyzing key metrics about our business and its performance to generate insights and reports that drive increases in metrics and designs for eCommerce, UX, and other areas of the organization.

The Data Analyst - eCommerce will report to the Sr. Director of eCommerce and is required to report to the SHI Somerset, NJ office location as determined by SHI management.

Responsibilities

Include, but are not limited to:

• Ideation and development of dashboards that drive insights to KPIs, pricing, and behavioral trends, using PBI, Google’s Looker Studio, and other data visualization platforms
• Monitor and analyze eCommerce metrics, figures, and trends
• Collaborate with internal teams to transform eCommerce data into operational insights
• Administration of Google Analytics across the company, maintaining security of data, along with data governance of this behavioral data
• Provide mentorship and training to Marketing and others on the usage of Google Analytics and GA Looker Studio
• Develop reports that display website activity, traffic patterns, and other data that can be used to improve eCommerce efforts
• Create, manage, and analyze customer data to inform business decisions about pricing and product offerings

Qualifications

• Bachelor's Degree or equivalent training and experience in data analysis and analytics
• 3-5 years of experience in eCommerce analysis
• 3+ years of experience working with PowerBI, Google Looker Studio
• 3+ years of experience in the use of Google Analytics administration
• Advanced Microsoft Excel knowledge

Required Skills

• Excellent communications skills
• Strong analytical and visualization skills
• Ability to work cross functionally across teams in a collaborative manner
• Ability to work efficiently and effectively in a fast-paced environment while meeting all deadlines
• Ability to work on multiple priorities and/or projects simultaneously
• Self-motivated as well as motivated to work in a team environment
• Superior organizational and time management skills
• Proactive, driven, and positive work attitude
• Determination and a deep desire to learn
• Strong problem-solving skills
• Proven ability to take initiative

Unique Requirements

• Position requires up to 20% travel