On a Mission to Serve®

TriWest Healthcare Alliance was formed in 1996 as the only company of its kind, with one sole purpose that continues today – serving the health care needs of the military and Veteran communities.

Since our founding in 1996, TriWest Healthcare Alliance has been On a Mission to Serve® our nation's Veteran and military communities. For 17 years, we administered the Department of Defense TRICARE program. We have been proud to serve those who wear America's uniform, those who came before them, and their family members.

Today, we are privileged to support the health care needs of our nation's Veterans, offering access to quality provider networks and excellent customer service through the Department of Veterans Affairs (VA) Community Care Network Region 4 contract.

Doing “Whatever It Takes!®” not only is our corporate motto, it is a deep-rooted desire to go above and beyond for our customers, because we understand and honor them.

We Respect the Military Culture. We Honor the Sacrifices Made. We are Committed to Providing the Service Our Customers Deserve.

Our team members – many of whom are Veterans or military family members – are committed to providing superior service to our nation's heroes. The medical providers in our network and our business partners strive to continually support the military and Veteran communities and exceed customer expectations.

TriWest offers a wide variety of career options in areas such as Project Management, Administrative, Patient Services, Medical Operations, IT, Finance, Business Development, Data Services, and Customer Service, and many more. Learn how you can make a difference in the lives of Veterans at https://www.TriWest.com/joinourteam.

We offer remote work opportunities for those residing in the following states ONLY:

AZ, AK, AR, *CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI, WY

Job Summary

Analyzes data by combining multiple data sources and researching various system and healthcare issues in order to perform on time research and analysis to formulate solutions for issues of low to moderate scope and complexity.

Key Responsibilities

• Compiles, organizes and conducts various performance, cost, budget and/or specialized data analysis to document and identify trends or potential issues.
• Reconciles data and develops explanation of variances as necessary.
• Meets with requestors to get requirements and develop solutions to fulfill various requests (reports, trends, measures, forecasts).
• Maintains responsibility for assigned reports, producing them accurately, and in a timely manner.
• Establishes relationship with business owners of reports.
• Responds to customer questions and requests in a timely manner.
• Maintains documentation and ensures all procedures support department and company policies and procedures.
• Works with management to understand and interpret the impact of decisions made by retrieving, analyzing and identifying variations and trends in healthcare data, and communicating the information obtained from analysis.
• Other duties as assigned.
• Regular and reliable attendance is required.

Education & Experience

Required:

• Bachelor's degree in Business Administration, Finance, Healthcare, Information Management, or equivalent experience
• 1 year experience in healthcare analysis, data management, or equivalent training or education
• Proficient in Microsoft Excel

Preferred

• Familiarity with healthcare claims and payment data
• Basic knowledge of JIRA and ability to write user stories in Agile
• Proficiency in the use of computer systems, database applications, Microsoft Office, structured query language (SQL), MS Azure and Databricks and/or Edifecs
• Experience with business process needs analysis and requirements gathering
• Experience with JAD sessions and performing detailed fact gathering
• Familiarity with reporting tools such as PowerBI