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Excelacom
is hiring
Data Analyst
About Our Company
Excelacom addresses clients’ complex business, technology, and operational challenges through a combination of Consulting expertise, Professional Services, and highly-configurable Product elements. All while maximizing the presence of Artificial Intelligence and robotics automation for key business processes. Smart decisions, digital footprints, guided selling, customer behavior analysis, native digitization, and system-agnostic products - these are today’s new reality.
Excelacom combines the expertise of the past, innovations of the present, and vision of the future. We optimize existing systems and work on an accelerated timeline that minimizes risk and maximizes ROI, improving business and operational performance without costly technology transformations.
We are a global company, headquartered in Reston, VA, just outside of Washington, D.C., with offices in North America and Europe as well as a Technology Center in Chennai, India. For the past 20 years, our customers have spanned many industries, including Communication Service Providers, healthcare, e-commerce, and government.
Job Description & Responsibilities
At the Analyst-Level, you will be expected to contribute to the development of recommendations, business knowledge and technology awareness, provide meaningful input into client deliverables/proposals, and take ownership of assigned tasks. You will conduct research, collect data, and perform quantitative and qualitative analyses to support business solutions. Most importantly, you will embrace our firm’s brand and core values.
Role and Responsibilities:
You may work on various projects throughout your career with Excelacom. The roles and responsibilities noted below pertain to the specific role listed above.
- Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources.
- Retrieves, analyzes, and summarizes business, operations, employee, customer and/or economic data to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes.
- Involved with numerous key business decisions by conducting analyses that inform our business strategy.
- This may include: impact measurement of new products or features via normalization techniques, optimization of business processes through robust A/B testing, clustering or segmentation of customers to identify opportunities of differentiated treatment, deep dive analyses to understand drivers of key business trends, identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promotor System (NPS) surveys and development of frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity.
- In addition to delivering at the client site, you will occasionally be tasked in productizing Excelacom’s work, contributing to our Center of Excellence and intermittently working on Excelacom proposals to the client.
Requirements
Required Qualifications:
- Bachelor’s degree required, preferably in Computer Science or related field
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio)
- Strong math, written and verbal communication skills with an analytical approach
- Ability to interact cross-functionally with various levels management and peers
- Demonstrated ability to work independently and in a team-based environment
- Works with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.
- Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.
- Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools.
- Queries disparate big data platforms such as Teradata, SQL Server, Hadoop, and AWS.
- Combines data as needed from disparate data sources to complete analysis.
- Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing.
- Develops forecasting models to predict sales, demand, and other key business metrics.
- Analyzes the results of campaigns, offers or initiatives to measure their effectiveness and identifies opportunities for improvement.
- Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decision makers.
- Promotes and evangelizes a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
- Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges.
- Consistent exercise of independent judgment and discretion in matters of significance.
Preferred Qualifications:
- Prior experience in Telecommunications, Media, or Cable is highly preferred
- Experience in a professional office environment
- Relevant internship experience
- Basic understanding of SQL
What we offer
For individuals assigned to work in Colorado, Excelacom is required to include a reasonable estimated compensation range for this role. However, final salaries will vary based on several factors, such as candidate’s level, qualifications, skills, competencies and proficiency for the role. An individual may be hired at the Analyst, Consultant, or Manager level for this role with each level requiring an increasing set of responsibilities. For regular full-time employees, the estimated salary range is from $70,000 to $90,000.
Our competitive salaries are just one component of Excelacom’s total compensation package for our regular full-time employees. Other rewards and benefits include: health, vision, and dental insurance, ancillary benefits, Life and AD&D insurance, 401k, and generous paid time off policies.
