Since 1829, Baltimore City Public Schools prepares its nearly 75,000 students for higher education and a life-sustaining career. We proudly serve our students through 164 schools and programs. Our important work is guided by our strategic plan: Building a Generation: City Schools’ Blueprint for Success and its three focus areas: literacy, student wholeness, and staff leadership.

We are Baltimore City and we believe every student can succeed. We invite you to join us in this work.

The Data Analyst - Continuous Improvement in the Office of the Chief of Staff will support the strategic use of data and analytics to inform improvement efforts at the district level. The Data Analyst assists with the development of data routines and processes, visualizations for insights, and learning reports and presentations related to district-level improvement efforts. The Data Analyst, Continuous Improvement serves as a liaison with other Baltimore City Public Schools System (City Schools) departments regarding data collection and analysis.

Essential Functions

• Analyzes data, interprets findings and extracts insights to inform continuous improvement projects and efforts
• Develops tools and ways to display data that can provide insights into the system under investigation
• Assists in project reports through researching, writing and editing, and taking responsibility for particular sections
• Develops easy to understand graphical representations (charts, graphs, etc.) that communicate findings in clear and compelling ways to stakeholders and district leaders
• Composes documents (reports, one-pagers, etc.) that succinctly communicate complex analytical ideas and findings to district stakeholders
• Provides relevant information to enhance district leaders' reflections and decision-making for KPIs and office indicators
• Supports the coaching of district staff and leaders in collaboration with improvement expert on how to identify measures that will support their improvement efforts and use data tools to monitor progress and overall impact
• Leverages district-wide data and information systems and platforms to support the improvement efforts within the district office
• Collaborates with district staff and leaders to define data sources and design data collection and analysis structures and routines
• Coordinate with other members of the data analyst team to systematize and align processes and data displays to create a more uniform approach to data collection and sharing for the district
• Demonstrates competency of qualitative and quantitative data analysis in an educational context
• Exhibits knowledge of continuous improvement methodologies
• Establishes clear goals, expectations, deliverables, deadlines and metrics for success
• Approaches their role with a deep-seeded sense of personal accountability for the success of City Schools' Racial Equity Policy
• Shows desire and ability to work in a multi-ethnic and multicultural environment with district and school leaders, staff and students
• Demonstrated belief in and commitment to the potential of youth to succeed in rigorous educational settings
• Strong interpersonal skills demonstrated through understanding the importance of team building, collaboration, collective problem-solving, and the ability to provide and receive constructive feedback
• Embodies a learner's mindset and routinely reflects on work
• Excellent verbal and written communication skills, including the ability to help create and deliver persuasive presentations for diverse stakeholders
• Demonstrated ability to leverage a system- and improvement-mindset when faced with complex problems
• Skilled in interpreting, understanding, and applying data
• Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal laws, state laws, school board polices and the professional standards.

Desired Qualifications

• Bachelor's degree required, Master's degree preferred.
• At least 4 years of work experience in rigorous qualitative and quantitative data analysis.
• Has significant experience with spreadsheets, forms, databases, data visualization and data cleaning, coding and validation.
• Experience with using data from multiple sources, qualitative and quantitative, to support learning and improvement.
• A preference for candidates with experience in local school districts or schools.

COMPETENCIES

• Customer Focus - Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
• Interpersonal Skills - Builds constructive and effective relationships; uses diplomacy and tact to diffuse tense situations; can put others at ease and disarm hostility.
• Managing Relationships - Responds and relates well to people in all positions; is seen as a team player and is cooperative; looks for common ground and solves problems for the good of all.
• Functional/Technical Skills - Possesses required functional and technical knowledge and skill to accomplish job tasks at a high level; demonstrates active interest and ability to enhance and apply new functional skills.