Roca's mission is to be a relentless force in disrupting incarceration, poverty, and racism by engaging the young adults, police, and systems at the center of urban violence in relationships to address trauma, find hope and drive change.

The Data Analyst reports to the Director of Evaluation and Learning (DEL). This individual will serve as Roca’s expert in data acquisition, statistical analysis, data review and visualization, report creation, and can pull together and interpret varied data and sources to inform programmatic improvements.

Primary duties include collection, validation, and reporting of program data; development and maintenance of data infrastructures and systems to support reporting; and regular data extraction, manipulation, analysis, visualization, and interpretation of results using programming and statistical tools.

Key Roles And Responsibilities

Organizational Leadership and Management

• Support DEL in developing and implementing internal structures and systems to enhance the organization’s learning and innovation (continuous quality improvement processes).
• Support program leadership and staff in using performance management systems and reports for day-to-day management and improvements in program outcomes and contract deliverables.
• Promote the organization’s vision, mission, values, and beliefs within the evaluation team and throughout the organization.

Data System and Administration

• Responsible for the configuration and administration of ETO Software including but not limited to:
• User Management and Security
• User Experience (Site Navigation, Customized Landing Pages, Dashboards, and Notifications)
• Data Collection Tools (Demographics, TouchPoints, Collections, Feeder Tables)
• Responsible for staying abreast with Bonterra’s product roadmap and implementation of new features.
• Provide technical support to staff and troubleshooting ETO system errors and reporting issues.
• Conduct weekly, monthly, and quarterly data integrity audits and address findings.
• Conduct data migration initiatives as needed.
• Maintain comprehensive documentation of database schema and data dictionary.
• Support DEL in developing solutions, tools, and processes for tracking, monitoring, and reporting performance measures, outcomes, and contract/funder deliverables.

Reporting and Analytics

• Conduct statistical analysis to convey results, efficiencies, opportunities, and enhancements that drives organizational outcomes and contract/funder deliverables.
• Develop automated reports and dashboards for the management of performance measures, outcomes, and contract/funder deliverables.
• Contribute to quantitative and/or qualitative evaluation design and research.
• Contribute sections to evaluation and/or internal reports, presentations, and other products.

Roca's mission-driven work necessitates a dedicated and enthusiastic individual who embodies our core values. We seek a highly motivated candidate who shares our passion for serving young people impacted by urban violence. The ideal candidate will be a collaborative and trustworthy decision-maker, demonstrate a commitment to equity and inclusion, and possess a strong desire to contribute to a positive and supportive team environment.

• Bachelor’s Degree in Analytics, Engineering, Statistics, or related field.
• At least 2+ years of experience in database administration and data analysis (interpreting data and writing reports that can provide clear and concise explanations of findings to be shared with a variety of audiences).
• Ability to read, interpret, and verify data from multiple formats.
• Strong analytical, conceptual, and problem-solving skills.
• Ability to apply a deep and thorough knowledge of organization, connecting data elements to program operations, specifically addressing report development and programming.
• Strong communication (written and verbal) and interpersonal skills.
• High level of attention to detail and professional composure while tracking multiple tasks under pressing deadlines with constantly shifting expectations.
• Self-motivation, initiative, sound judgment, and commitment to ongoing learning is essential.
• Ability to work with diverse cultures and as part of a team.
• Travel around the service area (valid State issued driver’s license).
• Willingness and ability to work outside of normal business hours, and on holidays and/or weekends as needed.

Preferred Qualifications And Skills

• Proficient in a statistical or data manipulation software package such as SQL scripting, R, or panda/Python.
• Flexibility to learn multiple programming languages for data manipulation to serve organization needs.
• Intermediate knowledge of relevant software packages (ETO; MS Access; MS Word; MS Visio; SAP Business Objects Web Intelligence 3.0/4.0).
• Comprehensive knowledge of logical and physical data modeling concepts and ability to develop SQL Queries.