Bikky is the first Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands.

By integrating with point-of-sale systems, online ordering providers, payment processors, and loyalty programs, Bikky is the only CDP able to build comprehensive datasets about everything from the performance of menus to the frequency and lifetime value of guests. With the platform, everyone from the C-Suite to the marketing team is empowered to make better decisions about the business and measure if those decisions are contributing positively to the bottom line.

Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world, and is proud to serve thousands of restaurant locations across the U.S., including major brands like Bojangles, MOD Pizza, Dave’s Hot Chicken, and Long John Silver’s.

Bikky is based in New York City and has raised over $15 million in funding to date.

As a Data Analyst, you’ll act as the bridge between our customers and our product. You’ll support customers through their journey adopting Bikky - starting from onboarding their data all the way to leveraging it for sophisticated analyses. You’ll be a key stakeholder in making sure that our customers understand Bikky’s insights and that we become a core part of their critical decision making processes. Unlike data roles that focus on internal analyses, at Bikky you’ll work across the entire restaurant industry - helping brands use their data to solve their hardest business challenges.

From a technical perspective, you’ll have the opportunity to contribute throughout our entire data stack. A typical day might include everything from updating a DBT model to support a new customer’s needs, to performing an analysis on customer retention. You'll collaborate closely with our product and engineering teams to refine and enhance our data tools based on real-world customer feedback. Long term, there’s an opportunity to grow into a product development, data engineering, or data science role depending on where you’d like to take your career.

Our data roles are unique; they’re product and customer facing, rather than internal facing. To meet that challenge, we’re looking for candidates with a multidisciplinary skillset. In our interview process we’ll look for analysis experience, business sense, and interpersonal skills.

The ideal candidate will have:

• 1-3 years of experience working with data
• Fluency in SQL, experience with DBT a bonus
• Experience in a business facing or customer facing analytical role
• Strong statistical skills
• Excellent verbal and written communication

This is a great role for candidates early in their careers or transitioning into data from a business role. That said, we want to talk with exceptional candidates from any background. If you feel you’re a great fit for the role, please reach out even if you don’t meet all of the points above.