The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world.

We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

The American Red Cross is currently seeking a Data Analyst to support the Decision Support Team.

The position is Work from Home with preference for the east coast; but, can work from anywhere in the continental US if willing to work east coast hours.

What You Need To Know

About the American Red Cross Humanitarian Services Digital Product Management Team:

We aspire to create human-centered digital experiences for our workforce and clients and to ensure our digital products support successful mission delivery. Our products support our humanitarian mission in a growing number of ways including delivering financial assistance to those impacted by disasters, visualizing situational awareness for disaster response and logistics operations, and onboarding and assignment of new volunteers to critical mission roles.

As a key member of the Humanitarian Services Data team, you will serve as data analyst and consult with stakeholders developing new approaches converting data into actionable insights leading to informed business and operational decisions. You’ll be responsible for assisting internal customers with development and strategy for data visualizations, strategy and data dictionary, glossary, and lineage. Most of our projects and products involve significant data work and you’ll work across teams to provide expertise across the data strategy lifecycle. Example engagements include developing data models, documenting data domains, automating data pipelines, archiving data, and visualizing data. Work can span short consulting/problem solving requests to larger multi-month projects.

Where Your Career Is a Force Good

• Collaborate with analytics and business teams to improve highly complex data models that feed business intelligence tools, increasing data accessibility, and fostering data-driven decision making across the organization.
• Identify and assist with building data pipelines including APIs to support continuing increases in data volume and complexity as well as integration requirements.
• Identify opportunities to automate existing manual processes and execute automation using existing organizational tools.
• Clean, transform and analyze data required to troubleshoot potential humanitarian services issues and assist in the resolution of these issues.
• Serve as organizational expert on data visualization, modeling, analysis and reporting best practices, techniques, and methods. Research, analyze and apply emerging trends to projects and operations.
• Partner with internal stakeholders to promote and manage data governance best practice and approaches across departments and teams.
• Provide expertise and experience in project management and leading cross-functional teams.
• Provide training and leadership to other staff. Lead and contribute consulting, process and technical expertise to projects.

Scope

• Individual contributor that is fully proficient in applying technical, process, and consulting knowledge acquired commensurate with years of experience.

What You Need To Succeed

• Education: Bachelor's degree required.
• Experience: Minimum 4 years of related experience or equivalent combination of education and related experience required.

Skills & Abilities:

• Demonstrated proficiency with a combination of business intelligence tools such as Microsoft PowerBI and other languages such as SQL as required. Experience with R or Python would be beneficial.
• Demonstrated understanding of common data management practices such as governance, documentation, and modeling.
• Project management experience in project and/or program management, risk mitigation and agile methodology for product related data products and services.
• Demonstrated effective verbal and written communication skills and ability to effectively provide consulting to business stakeholders.
• Ability to apply technical expertise to resolve highly complex problems and working with leadership teams.
• Travel: May require occasional travel to operations sites and team activities for mission experience, user research and field work.