American Medical Response, America’s leading provider of medical transportation, has a single mission: making a difference by caring for people in need. AMR solutions include 911 emergency, interfacility transportation, event medical, advanced & basic life support transports and federal disaster response.

AMR is a part of the Global Medical Response family, the industry-leading air, ground, specialty and residential fire services and managed medical transportation organization. Together, with our GMR family, we are providing care to the world at a moment’s notice.

Position Summary

• The Clinical Data Analyst is responsible for designing, developing, and maintaining reporting solutions. This role is instrumental in data collection, dashboard development, reporting and identifying areas for performance improvement.
• This role will maintain a portfolio of quality and utilization reports to drive improved performance with value-based contracts.
• Responsibilities include sharing actionable performance dashboards with value-based care leadership, operational leadership and quality improvement teams.
• Other duties include assisting with analysis of clinical quality metrics, operational trends, compliance reporting, and utilization in support of value-based care strategies.

Duties & Responsibilities

• Analyze current data to perform gap analysis on report available and utility of current reports.

• Query, review and gather data from multiple internal/external sources to create dashboards, drill down capable reports and key performance indicators.

• Provide analytical expertise in data quality, improvement opportunities and understanding of variation in the clinical and quality metrics.

• Utilize Tableau, Power BI, ESO, and other data visualization software to create actionable dashboards and reports.

• Provide consultative support for value-based care leaders on improvement opportunities for clinical and quality metrics.

• Facilitate the efficient use of dashboards, reports and presentations for clinic-based improvement projects.

• Analyze and vet report as well as help colleagues interpret the information to answer clinical and quality performance questions.

• Works in conjunction with the Director of Operations, Clark County Medical Program Director, Clinical QA/QI Coordinator.

• Reviews project requests describing clinical database user needs.

• Attends specification meetings with Clinical and Educational Services (CES) team members to determine scope and limitations of projects.

• Works closely with front-end users to ensure program usability, recognize data collection issues, and recommend solutions.

• Troubleshoots and improves existing reports and reporting logic to meet clinical data user needs.
• Develops data models describing data elements and how they are used.
• Designs, executes, and interprets the results of custom T- SQL queries linking multiple databases.
• Contributes to planning of system operations. Design data collection instruments for focused investigations and audits.
• Responds to Value leadership requests for analysis and reporting related to clinical and quality performance.

Minimum Qualifications

• High School Diploma or GED.
• Advanced Excel knowledge & Experience.
• Experience using SQL and analyzing queries.
• Experience analyzing, interpreting, summarizing, displaying and presenting data.
• Using desktop software and data visualization tools.
• Experience extracting data from EMR, preferably ESO and Epic.
• Excellent computer skills including Microsoft applications.
• Excellent written and verbal communication skills.

Working Conditions And Mental/Physical Requirements

• Work is generally performed in a typical interior/office environment or remote as determined by the Director of Operation’s discretion.
• Frequently required to sit for long periods
• Work requires stooping, walking, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; visual acuity is necessary for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surrounds and activities.
• Pass drug screen, and background check.
• Continually required to perceive normal speaking levels with or without correction and can receive detailed information through oral communication.
• Frequently required to stand, walk, and use hands and arms.
• Must be able to read/comprehend, write, perform calculations, reason, and analyze.
• Special Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform essential tasks.
• Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.