At National University, we believe it’s not just about the degrees our students earn, but the degree to which they use them.

Since 1971, we have supported working professionals who want to be a powerful force for positive change. That’s why we make education accessible to adults who live and work in the real world. It’s why we were the first to develop a flexible, one-class-per-month format. It’s why we offer more than 120 graduate and undergraduate degree programs. And it’s why we will continue to innovate and leave a mark on people who will one day leave their mark on the world.

We embrace diversity. Because it brings a new perspective to every industry. Our classes and faculty are made up of an eclectic mix of people who reflect our different communities and have the influence to shape where we’re headed.

We do all this because we care. About our students. Our staff. Our supporters and our community. We are a private, nonprofit institution that does not answer to shareholders. We invest our money back into making improvements so that the people who come here can do the same.

We know our legacy does not end when our students graduate. It begins.

The Data Analyst for the Academies at National University (NU) is dedicated to conducting advanced mixed-methods data analysis to enhance the Academies programs, including Harmony Curriculum, Harmony Professional Learning, and Fundraising Academy initiatives. This role supports continuous improvement efforts by analyzing program usage, learning outcomes, and user engagement data, while providing insights for product development and educator training programs. The Data Analyst plays a key role in impact evaluations, research-practice partnerships, and comprehensive data analytics across the organization, including developing research summaries, creating data visualizations, and supporting pilot and efficacy studies.

The Data Analyst collaborates closely with the Research, Product, & Technology leadership team, offering expertise in quantitative and qualitative data analysis, survey design, and educational technology evaluation. Working with other team members at the Academies, the Data Analyst ensures the robust implementation and fidelity of relationship-driven programs to meet the needs of educators, students, families, OST staff, and fundraisers. Additionally, this role supports project management efforts, ensuring effective communication with internal stakeholders, adherence to research timelines, and clear data reporting.

The Data Analyst leverages the latest evidence in SEL, teaching, and learning to support research initiatives, provide feedback for product development, and generate reports and briefs that guide decision-making. This role contributes to the continuous improvement of Academies’ programs and tools through rigorous data analysis and actionable insights.

Essential Functions:

Research & Data Analytics

• Analyze data from research studies, including educational outcomes, as well as usage data from the Harmony Online Portal and app, to evaluate student engagement, SEL outcomes, and program efficacy.
• Assess platform usage data from Harmony Professional Learning and D2L on the Harmony and Fundraising Certificates to identify trends in participation, course completion rates, and engagement patterns.
• Develop reports, dashboards, and visualizations to present findings that inform curriculum enhancements and professional development strategies, while also providing key reports and insights for Academy leadership.
• Evaluate qualitative data from case studies, focus groups, interviews, and pilot studies related to the Harmony Curriculum, Harmony Professional Learning, and Fundraising Academy, identifying key insights for product iteration.
• Conduct thematic analysis of user feedback to drive improvements in course offerings and user support.
• Integrate qualitative insights with quantitative findings to provide a holistic view of program impact.
• Create clear and actionable data reports for internal and external stakeholders, translating complex analyses into practical insights for educators and product developers.
• Ensure effective execution of tasks needed for research grants, including partnership with content teams, support development of tools, review of literature, etc.
• Develop and maintain automated dashboards to track key performance indicators (KPIs) across Harmony Curriculum, Harmony Professional Learning, and Fundraising Academy initiatives.
• Partner with the operations team and leadership team to produce needed data reports, using data visualization techniques.

Project Management

• Assist in the design and execution of research projects, including pilot studies and formative evaluations, ensuring that data collection methodologies are rigorous and aligned with research goals.
• Coordinate with internal teams to ensure timely completion of research tasks, clear communication of results, and the integration of data-driven insights into program development.
• Collaborate with external evaluators to ensure that data collection processes and evaluation efforts align with internal goals and timelines (e.g., supporting recruitment, IRB submissions, etc.).
• Work closely with cross-functional teams to support the design and implementation of research studies and data collection processes.
• Collaborate with educators and product teams to ensure data-driven insights guide program and product improvements.
• Support the development of survey tools, assessments, and research methodologies.
• Support grant submissions to support the research on existing and new products.
• Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor’s degree in Data Science, Statistics, Educational Research, or a related field, required.
• Master’s degree preferred.
• A minimum of two (2) years of experience in data analysis, preferably in an educational, nonprofit, or research environment required.
• Experience in social and emotional development, equity, or culturally responsive practices preferred.
• Experience in higher education preferred.
• Experience working in a technology-driven enterprise preferred.
• All skills, abilities and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

• Familiarity with learning management systems (e.g., D2L, Canvas) and user engagement metrics.
• Proficiency in data analysis tools such as R, Python, SPSS, or similar software.
• Experience with data visualization platforms (e.g., Tableau, Power BI, Google Data Studio).
• Strong understanding of qualitative data analysis techniques and tools (e.g., NVivo, Dedoose).
• Familiarity with research methodologies, survey design, and evaluation techniques.
• Excellent communication skills, with the ability to translate complex data into clear, actionable insights.
• Exceptional interpersonal skills and experience with underserved communities
• Exceptional organizational skills and adaptability to change
• Excellent time management and ability to be available and at workstation during regular business hours.
• Decision Making: Uses sound judgment to make good decisions based on information gathered and analyzed. Considers all pertinent facts and alternatives before deciding on the most appropriate action. Commits to decision.
• Teamwork: Interacts with people effectively. Able and willing to share and receive information. Co-operates within the group and across groups. Supports group decisions and puts group goals ahead of own goals
• Work Standards: Sets and maintains high performance standards. Pays close attention to detail, accuracy, and completeness. Shows concern for all aspects of the job and follows up on work outputs.
• Motivation: Displays energy and enthusiasm in approaching the job. Commits to putting in additional effort. Maintains high level of productivity and self-direction.
• Reliability: Takes personal responsibility for job performance. Completes work in a timely and consistent manner. Sticks to commitments.
• Problem Solving: Analyzes problem by gathering and organizing all relevant information. Identifies cause and effect relationships. Comes up with appropriate solutions.
• Empathy: Demonstrates the ability to see a situation from someone else’s viewpoint

Location: Remote

Travel: Some Travel Required; up to 20% travel required, or 4 – 5 days per month