Uplight is the technology partner for energy providers and the clean energy ecosystem. Uplight’s software solutions connect energy customers to the decarbonization goals of power providers while helping customers save energy and lower costs, creating a more sustainable future for all. Using the industry’s only comprehensive customer-centric technology suite and critical energy expertise across disciplines, Uplight is streamlining the complex transition to the clean energy ecosystem for more than 80 electric and gas utilities around the world. By empowering energy providers to achieve critical outcomes through data-driven customer experiences, delivering control at the grid edge, creating new revenue streams, and optimizing existing load and assets, Uplight shares a mission with its clients to make energy more sustainable for every community. Uplight is a certified B Corporation.

We are looking for a Data Analyst to drive our company forward, and help us lead the clean energy revolution!

How You Will Make An Impact

• Investigate and explore our diverse datasets and the products that create and use them
• Work closely with a broad range of stakeholders, such as Customer Success Managers, Solution Architects, software engineers, and data scientists.
• Quality data is key to quality results and you will be responsible for ensuring that the data is complete and accurately represents the customers data
• You will work on Data collection initiatives: Gathering information from various sources
• You will be responsible for troubleshooting issues resulting from data quality
• Build out automation and tooling for recurring reports, including learning and practicing software engineering skills.
• Be part of a rapidly growing Professional Services organization as we increase our capabilities to serve Uplight across our entire platform of products and services.
• Passion for our mission and the stories we can tell with the data we provide.
• Motivation to increase your ownership and responsibilities over time.
• Compassion and team spirit to support our clients and your fellow teammates.
• Curiosity and drive toward understanding and synthesizing complicated information sources across multiple platforms.
• Ability to Identify trends that impact multiple clients or programs, summarize those trends with data, and drive visibility and action for a robust solution.
• Transparency and traceability of time spent and internal/external communications.
• Creation and maintenance of thorough documentation for data integration processes.
• Ability to step back from initial problem statements and anticipate/see the larger issues and develop an action plan to ensure the systematic issue is identified and addressed.
• Active communication with other teams to understand upstream and downstream requirements.
• Ability to maintain a calm, professional demeanor under pressure.

What You Bring To Uplight

• 3-5 years' personal, professional, and/or educational experience with one or more of our team's core tasks: accessing data, analyzing data, transforming data, packaging data into reports, and managing relationships with internal and external stakeholders; OR the ability to demonstrate your skill in one or more of these tasks as part of the interview process.
• Proficiency in two or more of the following:
• Looker
• SQL or other structured query languages.
• Writing programs or scripts with Python or other languages.
• Dashboarding, with an emphasis on automation.
• Experience with one or more of: Amazon Web Services S3, Google Cloud Platform, other proprietary web-based applications and technologies of Data manipulation in Microsoft Excel or Looker, Tableau, or other Business Intelligence tools or other skills or training that are thematically similar to the above.
• Patient, communicative, team player who is detail-oriented and has outstanding interpersonal skills.
• Ability to collaborate across multiple time-zones and communication platforms.
• Excellent analytical and problem-solving skills, tenacity, and fortitude.
• Strong organizational skills and the ability to balance multiple short- and long-term projects of varying scopes with clients across the country.
• Vigorous written and oral communication skills.
• Curiosity about and commitment to technology, energy efficiency and your potential.

Bonus Points

• Experience working with SaaS, electric/gas utilities, or energy efficiency software.
• Exposure to and understanding of Agile and other technical project management methodologies is a plus.
• Experience handling personally identifiable information (PII)