Modern Health is the comprehensive global mental health solution offering employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs - all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. Modern Health empowers companies to help all their employees be the best version of themselves and believes in meeting people wherever they are in their mental health journey.

Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.

Modern Health is looking for a Data Analyst to join our Analytics team. The role reports into our Manager of Analytics and will work cross-functionally with our Go To Market teams as their dedicated partner for all things data.

In this role, you will identify which metrics matter and how to measure them, implement them in our database, and report out via Looker. You will own client reporting and partner closely with Client Success to understand current gaps and plan for future development of the platform. You will meet with your cross functional stakeholders, Client Success, Marketing, and Sales, regularly in order to gather their needs and unblock them with data. In addition to instrumenting the business, you will keep an eye out for opportunities and partner with senior analytics team members on strategic analyses, including developing the hypothesis, performing the analysis, and recommending action.

We would love to hear from you if you are looking to turn confusing, granular data into digestible visualizations and actionable insights, and are excited to continue developing your skills in the analytics space.

This position is not eligible to be performed in Hawaii.

What You'll Do

• Own and expand client reporting; simplify our data to allow our Customer Success Managers and our customers to visualize the complete member journey and understand the value of their investment in Modern Health
• Design, develop and build self-service dashboards to ensure our GTM partners have easy access to the right information
• Utilize customer and member data to identify patterns and trends that can improve client satisfaction and retention
• Conduct data analyses using your skills in SQL, Python, or the tool of your choice and translate the results into recommendations
• Manage ad-hoc requests from the GTM teams and identify trends in the requests we receive as inputs to future automation
• Partner with senior team members to define, socialize, and measure KPIs aligned with company strategic objectives
• Develop and sustain our code base; partner with Data Engineering to improve our data platform
• Guarantee the reliability of your work by checking, double checking, and code review

Who You Are

• 2+ years of experience in analytics or data science
• Proficient in SQL, data analysis, and data visualization
• Experience with Looker or an equivalent BI tool
• Ability to drive execution and demonstrated potential and interest in strategic thinking
• Strong problem-solving skills and a willingness to roll up your sleeves to get the job done
• Solution oriented with a strong sense of ownership and drive
• Strong written and verbal communication skills, with the ability to present to small groups of people
• Proven success partnering with and explaining data and analytics concepts to non-technical team members at any level of seniority
• High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with internal leadership
• Passionate about the mental health space
• Humble, scrappy, highly motivated, and thrive in fast-paced environments

Bonus Points

• Experience in digital health
• High-growth startup experience
• Experience developing client reporting