Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies.

Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution.

Supported by a global team of 20,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process.

Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.

The Data Analyst will work within their team and in collaboration with business stakeholders to determine reporting requirements. They will serve as the liaison between business and technology to bridge the gap for understanding the overall business goal and value with currently available and new data assets. They will work with the business to establish financial and operational success metrics, determine baselines to define post go-live implementation success, and track metrics during pilot and scaling of different programs. This position sits within a team that is leading the way for digital innovation for our communities and residents, with the overall goal of increasing our residents’ experience in a more positive and digitally enabled way. The Data Analyst will support the team with planned and ad-hoc analyses of internal Greystar datasets, as well as some external datasets and digital solutions to support decision making within the team. As the team expands, this team member may also be asked to advise and coach Junior Data Analysts. They will report into the Director of Analytics and ultimately to the head of the program. The Data Analyst has six major focus areas within their team:

• Trusted Subject Matter Expert: Execute projects and requests to meet defined deadlines, providing input and direction for stakeholders beyond simple task completion
• Analytical Problem Solver: Analyze data to track baseline and pilot impact along with ad-hoc analyses as requested by business stakeholders
• Data Subject Matter Expert: Engage and align with the Enterprise Data Analytics and Operational Analytics team to assure that all datasets are available and validated to ensure accuracy for stakeholders
• Stakeholder Coordinator: Coordinates with data stakeholders to gather the datasets required for analysis
• Engaged Communicator: Communicates analysis results in terms of business insights and leverages them for team decisions

Ideal candidates will be excited to learn new techniques for understanding and improving the resident experience while leveraging their experience in the aforementioned focus areas to measure and track the impact of the team.

Job Description

Essential Responsibilities:

• Determine business team reporting needs, working with business and technology / data stakeholders to gather requirements, determine current data availability, and feasibility
• Validate identified datasets for accuracy through analysis and coordination with Greystar data engineering teams
• Design pilot measurement plans by working with technology teams to ensure data flows are established
• Analyze operational and survey data to determine APEX metric baselines and program impact
• Present synthesized insights and impact analysis to the APEX team and relevant leaders within the business
• Synthesize existing data for team ideation and prioritization sessions and leverage with team in solution design
• Partners with operations leaders to communicate the insights and recommendations based on data
• Contribute to building measurement and analytics expertise, tools, and processes in-house to enable high-quality analytics across the data team members

Knowledge, Skills, Abilities:

• Academic background in a quantitative or related field (e.g., Analytics, Applied Mathematics, Economics, Statistics)
• Experience with visualization tools, such as Power BI, Tableau, Qlik, etc.
• Experience building and manipulating data models within Power BI, using DAX and SQL to massage datasets into a usable state for visualization
• Experience or interest in using python, R, or other programming languages for data wrangling, automation, and machine learning (e.g., classification, clustering, response prediction, sentiment analysis, A/B testing)
• Experience understanding, processing, analyzing, visualizing, and communicating complex data sets to technical and non-technical audiences, tailoring your message to show business value and impact by understanding the goal and your audience
• Experience designing statistically valid experiments to test and prove hypotheses, understanding the difference between correlation and causation to help drive the business forward without making unnecessary assumptions
• Experience or understanding of Agile product development and design thinking to execute based on defined timelines
• Ability to operate efficiently in a remote working environment through proper organization, communication, and execution to meet the business needs – prior remote working experience a plus