Cranial Technologies has been the world's leading non-surgical treatment provider for plagiocephaly (flat head syndrome) for over 35 years. It’s our mission to provide exceptional treatment, experience, and outcomes for every family we treat.

To date, we’ve cared for over 300,000 babies using our proven safe and effective DOC Band® cranial helmet. The DOC band is the first cranial helmet cleared by the FDA, and was cleared for post-surgical correction. Today, the DOC Band is the only device supported by clinical studies and 35 years of proven results.

Each of our bands is custom made using state-of-the-art technology to ensure safety and comfort. Our clinics are family friendly, pediatric-focused, providing care exclusively for plagiocephaly patients. They are staffed by highly trained PTs, OTs, RNs, and Orthotists that work closely with families to achieve the best possible outcome for the babies we treat.

Our growing team is looking for a Business Data Analyst who has excellent critical thinking skills, is highly skilled at problem solving, and maintains a strong attention to detail.

At Cranial Technologies we're not just reshaping heads, we're reshaping lives. Our number one priority is our patients and their families. Families choose us because of the different kind of healthcare experience we offer through exceptional customer service, superior outcomes using the DOC Band® and a passion for the babies we treat.

This position can be remote, with occasional travel as necessary to our Headquarters in Tempe, AZ.

ESSENTIAL FUNCTIONS

• Predominately responsible for creating new or modifying existing reports, and analyzing data within our reporting systems
• Provides technical support by developing and maintaining user-level databases for ad-hoc projects, preparing queries and troubleshooting technical issues
• Identify patterns and prepare presentation of results in the most effective and appropriate display for the intended audience
• Validate data for problem identification and significance across multiple reports and data sources
• Assist in the design, creation, testing, implementation and maintenance of processes/systems to oversee and carry out analyses
• Collaborate with CranialTech management to identify and coordinate data pulls
• Ensure confidentiality of patient information and other sensitive data by adhering to HIPAA compliance requirements
• Perform other related duties as necessary or assigned

Qualifications & Requirements

• Bachelor's Degree in Business Administration, Information Systems, or related field
• 1-4 years of professional experience designing, creating and maintaining databases, spreadsheets and other reporting systems; requirements gathering, and analysis
• Minimum 1 year report writing experience and/or education
• Knowledge of relational databases
• High-level of technical proficiency with data collection and reporting software
• PowerBI experience preferred
• Microsoft Dynamics CRM preferred
• Advanced proficiency in MS Office, including Excel and PowerPoint
• Strong math skills to include formula-building and data integrity
• Demonstrated reporting skills and ability to work directly with users to collect and meet business needs
• Exceptional time management, organizational, independent decision making, and analytical skills
• Results-oriented with the ability to manage multiple projects at one time
• Strong and effective verbal, written, interpersonal and communication skills