ASI Government provides government leaders with the expertise they need to navigate acquisition and organizational challenges so they can make an impact and achieve their goals. For over 25 years, ASI has transformed the way government does business, impacting over 70 government agencies across the civilian, defense, and intelligence communities.

JOB DESCRIPTION
The Strategy and Organization Development Data Analyst/Consultant will provide analytical and strategic support to enhance customer experience initiatives. This role involves data analysis, knowledge management, survey design, and business process improvement.

KEY RESPONSIBILITIES

Reporting & Analysis: Analyze and interpret data to provide insights and recommendations, design and generate reports, and identify trends to improve strategy and key performance metrics.

Collaborate with cross-functional teams to define reporting requirements.

Create business reports and dashboards using Excel and Power BI.

Develop and implement data quality checks.

Identify opportunities for automation and process improvements.

Communicate findings through presentations and reports.

Stay updated on industry trends and best practices in analytics.

Knowledge Management & SharePoint Support: Maintain knowledge management systems and enhance user experience on the agency’s SharePoint site.

Manage user access, permissions, and content.

Develop SharePoint pages, lists, workflows, and forms.

Utilize PowerApps and SharePoint Designer for workflow automation.

Survey Design & Analysis: Conduct root cause analysis and data collection to assess customer and employee satisfaction.

Design, develop, and administer surveys.

Analyze survey results using Excel, R, SPSS, and Power BI.

Provide recommendations based on survey insights.

Create visual reports and dashboards.

Business Process Management & Improvement: Support process improvement efforts by developing job aids, procedures, and guidance documents.

MINIMUM REQUIREMENTS
Ability to obtain and/or possess favorable DHS Public Trust clearance

BA/BS degree and 2+ years of consulting experience

Proven experience as a Data Analyst/Excel Specialist

Advanced proficiency in Microsoft Excel (pivot tables, macros, VB, PowerQuery, M language)

Experience with SharePoint administration

Strong data visualization skills (Power BI, Tableau)

Experience with Salesforce Reporting/Dashboards

Excellent analytical and critical thinking skills

Strong communication and documentation skills

Ability to manage multiple projects and meet deadlines

PREFERRED QUALIFICATIONS
Certifications in data analytics, project management, or change management

Experience working with DHS or other federal agencies