Homeward is a modern home finance company that helps real estate agents and their clients overcome the limitations of traditional mortgages.

Our Homeward Offer is more than an offer. It’s the power to buy a new home on your terms. It’s the convenience that keeps you from moving twice. And it’s the savings that come from having everything you need in one place.

Homeward has an office in Austin, TX, but operates with a fully remote workforce.

As a remote company, we anchor to our three core values as a collective way to care for each other, represent our work, and reinforce our mission to make homebuying more accessible for all. Those are: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them

About the opportunity

This role will work on providing support to core teams including Operations, Sales, Finance, and Product. This role will involve analyzing key areas within these teams, developing metrics, and building standardized reporting, while maintaining and driving meaningful, clean, and concise data while we continue to scale. Additionally, this role will collaborate with key stakeholders to provide the data they need and deliver solutions, helping to elevate their understanding and use of data to drive team and business insights. The ideal candidate will have strong analytical, technical, and visualization experience to build, improve, and drive towards the continued growth and success for our teams.

In this role you will:

• Report to our Director of Business Analytics and partner with stakeholders to develop a business analytics roadmap for improving the company wide availability, speed and quality of data/analysis that accelerates decision making
• Design and deliver a broad range of outputs; root cause analysis, dashboards, deep-dive analysis, segmentation work, etc
• Develop expertise in Homeward's data platform, including its generation and storage processes, limitations and expectations, and best practices for data cleaning and modeling using dbt and Looker.
• Provide innovative analytical insights while understanding their limitations and exceptions, to support various functions across Homeward
• Assist with the development and ongoing refinement of Homeward's canonical data model in partnership with the data engineering and product teams
• Support development, maintenance, and organization of performance reporting and management dashboards for all of Homeward's functional areas of operations and optimizations

What you'll bring:

• 4+ years of proven experience in analytics, business intelligence or comparable role; preference for experience within high-growth startups
• Experience creating, maintaining, supporting metrics within a BI tool (Looker, Tableau, etc)
• Expert proficiency in SQL; bonus points for experience with Python
• Knowledge of ETL and tools (dbt preferred)
• Demonstrated ability to synthesize independently generated data points into a cohesive analysis, and clearly communicate the results of complex analyses to a wide audience in a credible fashion
• Strong organizational, planning, quantitative and analytical skills; strategic and creative thinking with keen business judgment, focus, and ability to see the "big picture"
• Excellent interpersonal skills and have experience working directly with senior leadership
• Excellent communication and relationship-building skills
• Tangible experience building something from the ground up