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Cox Communications
is hiring
Senior Data Analyst
About Our Company
Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology that’s inspired by a culture that puts people first, and we’re always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve.
Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, people who have fun doing it. In short, people like you.
Join the Cox team and make your mark!
Job Description & Responsibilities
The Data Senior Analyst collaborates with business partners and stakeholders to understand strategies and priorities, connecting these goals with underlying data to deliver self-service tools for insight-driven analysis. This role involves developing and maintaining ETL pipelines, writing complex SQL queries, and building robust data models and visualizations in PowerBI to support decision-making and deliver business insights.
Primary Responsibilities And Essential Functions
- Collaborate with business partners and stakeholders across multiple products, business areas, or organizational units to understand primary strategies, objectives, and priorities; connect these goals with underlying data and deliver self-service tools to enable insight-driven analysis.
- Participate in collaborative, cross-functional initiatives and projects; offer thought leadership on data requirements and the scope of analysis necessary to support decision-making and deliver business insights.
- Provide business requirements and thought leadership to peer teams for developing and maintaining ETL pipelines to extract, transform, and load data from various sources into on-premises or cloud-based data lakes, tables/views, or data warehouses.
- Write complex SQL queries to merge, blend, and analyze data from multiple sources.
- Clean and prepare data to ensure accuracy and consistency.
- Build consolidated tables and views that support data analytics and reporting needs.
- Develop robust data models in PowerBI to visualize and interpret data effectively.
- Collaborate with business/data analysts, data scientists, internal customers, and other stakeholders to understand data requirements and deliver solutions.
- Optimize data model performance and ensure data integrity.
- Document processes, procedures, and best practices related to data management and analysis.
- Design, develop, implement, and maintain various dashboards and reports in PowerBI, supporting multiple client groups.
Requirements
Qualifications And Experience
Minimum
- BA/BS degree in a related discipline (i.e., Business Intelligence & Analytics, Information Science, Data Science, Statistics, Mathematics, etc.) with 4 years of experience in a related field (e.g., reporting, statistics, data modeling, data analytics, data visualization, data interpretation); or 8 years of equivalent experience in lieu of a degree.
- Skilled to advanced knowledge in building interactive dashboards in PowerBI and/or Tableau/ (PowerBI Strongly Preferred).
- Proven experience in developing robust data models in PowerBI to enable data visualization and effective interpretation of data.
- Experience in data cleansing and preparation to ensure accuracy and consistency.
- Advanced SQL skills, specifically with Oracle and PL/SQL.
- Demonstrated ability to design, develop, implement, and maintain various dashboards and reports, supporting multiple client groups.
- Successful candidates must know how to intuitively assimilate, manipulate, and visualize large quantities of data in a visually appealing and easily consumable manner.
- Proven ability to work in a cross-organizational team environment, collaborating with business leads on key analytical deliverables.
- Excellent communication (written and verbal) and presentation skills with a proven history of influencing outcomes and gaining alignment.
- Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic, and virtual environment.
Preferred
- Master's degree with 2 years of experience in a related discipline.
- 8 years successful experience developing advanced analytics solutions (e.g. predictive models, anomaly detection models, correlation models, etc.
- Prior experience with data analytics in a contact center environment, specifically working with voice, chat, & digital data.
- Knowledge of data warehousing concepts and best practices
- Familiarity with cloud-based data solutions (e.g., AWS, Azure, Google Big Data)
- Prior operations and analytics experience with Cox Communications
What we offer
USD 77,800.00 - 116,800.00 per year
Compensation
Compensation includes a base salary of $77,800.00 - $116,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
