Moving America Where it wants to go.

We are not just a railroad; we are a company that moves people. With 21,000 route miles in 46 states, the District of Columbia and three Canadian provinces, Amtrak operates more than 300 trains each day – at speeds up to 150 mph – to more than 500 destinations. We move customers where they want to go by responding to their wants and needs. And by doing so, we connect communities, economies and families that make our nation great.

We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the Unites States. Our mission is to provide safe transportation in the most efficient way possible, while ensuring that our customers get a consistent, high quality experience. Carrying out this mission, and ultimately achieving our vision, hinges on our employees.

The future rides with us.

DUTIES: Design, implement, and provide technical support for the Revenue Management System (RMS) and other applications. Develop and gather requirements for the IT department staff and vendors, serving as a liaison between PRM end users, the IT department, and vendor staff regarding RMS and other applications. Apply mathematical modeling and optimization methods to develop and interpret information that assists management in decision making, policy formulation, or other managerial functions. Analyze internal and external data to measure performance, identify revenue opportunities, and quantify revenue and ridership impacts. Use project management methodologies to implement process improvement. Partner with IT to improve and enhance the data mart environment for optimal performance efficiency and to follow industry best practices. Ensure data integrity and optimal performance of PRM-owned data warehouses. Test applications to improve customer experience and validate data accuracy. Train team members in technical proficiency and business acumen.

REQUIREMENTS: Employer will accept Master’s degree in Business, Economics, Mathematics, or related field followed by four (4) years of experience in job offered or any job title related to operations research analyst occupation. In lieu of Master’s degree, employer will accept a Bachelor’s degree in Business, Economics, Mathematics, or other related field, followed by six (6) years of progressive, post-baccalaureate experience in job offered or any job title related to operations research analyst occupation. Requires experience with each of the following special skills (special skills may be gained through coursework or experience): 1) Revenue management systems and reservations systems; 2) Data warehouse and data visualization applications (such as BusinessObjects, Tableau, Adobe Analytics); 3) Python or R; 4) Microsoft SQL; 5) Oracle; 6) AWS Redshift; 7) Data science techniques (data mining, forecasting, machine learning); 8) Spreadsheet applications, such as Microsoft Excel; and 9) Data analysis – working with and managing large data sets. All positions require pre-employment background verification, pre-employment drug screen, and proof of full vaccination against Covid-19. Remote work permitted in accordance with standard company policy.