Owner is the all-in-one platform for managing a restaurant's digital presence. We empower restaurant owners to truly own their restaurant, on the web. Our product helps them take back control from large corporations who are stealing their customer relationships and charging them unfair fees.

We are a group of individuals who are passionate about innovation and supporting our customers.

🫵 Why we’re looking for you

We’re building an effective, impactful Product Analytics function at Owner.com. As a Product Analyst, you will play a pivotal role in shaping the product roadmap through close collaboration with Product Managers to establish proper metrics and impact sizing. You will drive experimentation initiatives and manage the testing framework. You will be instrumental in designing and implementing KPIs for our product squads, identifying gaps and potential opportunities that will help grow the business.

The best candidates will not just provide insights to the EPD (Engineering & Product) org, but be a strategic driver, identifying gaps/opportunities, building internal alignment around them, and creating meaning business impact. For all of these to happen, you will collaborate with Data/Analytics Engineers building Product Analytics SSOT models in DBT & Snowflake.

This role is 100% remote and can be based anywhere in the United States or Canada

💻 The impact you will have

• Enhance product planning: influence product planning through informative impact sizing, enabling more strategic decision-making.
• Quantitative Intuition: Ability to translate qualitative insights into quantitative frameworks, providing deep analytical insights into why and how things work at scale, and uncovering the underlying mechanics of business success.
• Opportunity identification: be a strategic driver, identifying gaps and opportunities, building internal alignment around them, and creating meaning business impact
• Boost data literacy and culture: design, implement and own a comprehensive set of KPIs and metrics tailored to each product squad to enhance understanding and use of data across the company.
• Optimize tracking data: Revise the event governance framework and taxonomy, and conduct regular data quality checks to ensure the integrity of digital data.
• Improve data Integrity and quality: Collaborate with developers on database design to strengthen data integrity and quality.
• Establish a Single Source of Truth (SSOT): Work alongside Data & Analytics Engineers to implement robust models in DBT and Snowflake, and design dashboards that provide a unified view of business-critical data.

👥 Who you’ll work with

• Reporting Structure: This role reports directly to our Director of Data Analytics, Piotr Rosiak.
• Team Collaboration: You will be embedded within up to two product squads (preferably one), working closely with Product Managers, designers, and developers within their regular sprint cadence.
• Technical Collaboration: You will collaborate with Analytics Engineers on all technical aspects, including data modeling, data quality, and the use of tools like DBT and Snowflake.

✅ Minimum requirements

• Experience: At least 5 years of experience in a product analytics role.
• KPI Development: A proven track record of developing KPIs and metrics tailored for product squads, particularly within a startup environment.
• Technical Proficiency: Strong proficiency in SQL, with extensive experience in DBT and Snowflake.
• Data Product Expertise: Ability to build comprehensive end-to-end data products.
• Organizational Skills: Highly organized with a keen eye for precision.
• Industry Experience: Prior experience in SaaS and/or startup environments is highly preferred. Experience in the restaurant industry is an added advantage.