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S&P Global
is hiring
Data Analyst
About Our Company
We provide the market insights so you can make informed trading and business decisions. We’re the leading independent provider of information and benchmark prices for commodities and energy markets.
Job Description & Responsibilities
A critical function of the Data Operations team is to ingest third-party data and deliver high-quality inputs to our data science and consumer marketing processes. These processes use information derived from inputs such as Dealer Management System data to predict consumer behavior and present meaningful and compelling offers to our dealer partners’ customers.
As a Data Analyst, you will become a subject-matter expert in automotive industry data and analysis. You will develop a working understanding of multiple data flows from ingestion to application, directly impacting automotiveMastermind data quality and customer experience. You will support troubleshooting of data flow issues in collaboration with our vendors, product teams, engineering partners, and commercial teams. You will regularly work with large sets of data in the production environment, combining analytical thinking and knowledge of the data flow to confirm data accuracy and integrity. You are expected to take ownership of your work, respond to varying levels of urgency, and escalate according to SLAs and on an ad-hoc basis.
A Successful Data Analyst Will
- Resolve data-related issues under time pressure, providing excellent communication to internal and external stakeholders
- Develop a deep and broad understanding of various types of data and their applications
- Learn and understand Mastermind’s current data extraction, ingestion, transformation, and quality control processes
- Resolve data-related customer support tickets, developing an instinct for data vs. system issues
- Query and extract data using common computer languages (SQL, C#, Python)
- Provide analysis to support data-driven decision making
- Analyze data to determine the scope of issues and support containment efforts
- Work towards the company’s vision/mission/goals by spearheading independent projects
- Regularly assess your own performance and adapt your work to achieve better results
Requirements
Who You Are
- 2+ years of relevant professional experience in a fast-moving company or in the auto industry
- Excellent written and verbal communication skills, with both technical and non-technical stakeholders
- Intermediate proficiency with Microsoft Excel (vlookups, index/match, pivot tables, etc.)
- Intermediate SQL knowledge
- Strong analytical and problem-solving skills
- Ability to think quickly on your feet and handle ambiguity
- Ability to work independently and collaboratively
- Comfortable with technology and an understanding of process-based tools
- Ability to execute against multiple projects as part of a team or independently, while managing competing deadlines
Preferred Qualifications
- Automotive industry experience a plus
- Experience with Salesforce or another CRM a plus
- Experience with customer support ticketing systems a plus
What we offer
Compensation/Benefits Information (US Applicants Only)
- S&P Global states that the anticipated base salary range for this position is $56,392 to $98,949. Final base salary for this role will be based on the individual’s geographical location as well as experience and qualifications for the role.
- In addition to base compensation, this role is eligible for an annual incentive plan.
- This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit link https://spgbenefits.com/benefit-summaries/us
Where You Will Be
This position is based in our New York headquarters. We work a hybrid work schedule with a current minimum of two teamwide designated days in the office.
Expected Hours Of Work
This is a full-time position. Generally, work is performed Monday through Friday, though holidays and weekends may be required.
