AAA - The Auto Club Group (ACG) is the second largest AAA club in North America, serving more than 14 million members across 14 U.S. states, the province of Quebec, Puerto Rico, and the U.S. Virgin Islands.

For over 100 years, AAA has provided safety, security, and peace of mind. ACG advances AAA’s mission by providing a full suite of products and services to millions of AAA Members, from roadside assistance to insurance to travel support. We pride ourselves on always being there when you need us, delivering the highest level of customer service and value to each and every member. We seek to be a trusted ally—on the road and throughout life’s journey.

AAA - The Auto Club Group belongs to the national AAA Federation, which is committed to improving the lives of our combined 60 million members across North America.

As our Digital Data Analyst, in the eBusiness Department, you will be responsible in supporting the Marketing and Digital operations within the AAA organization. You will provide and communicate insights with actionable recommendations, build actionable dashboards and reports, and work directly with stakeholders. This is a data driven role that require a level of technical expertise to systematically find value in data. You will also work with many types of data and tools to provide actionable analysis and recommendations.

What You Will Do

• Provide actionable analytics reporting, analysis, and recommendations for various product lines.
• Develop and create analytics dashboards with tools such as Adobe Analytics, Tableau, and Excel
• Perform deep dives and segmentation analysis from various data sources and tools.
• Work with various teams including marketing, big data, and product.
• Recommend and implement data driven solutions that provide measurable results.
• Provide and present analysis and data driven recommendations to key stake holders including managers, executives, and agencies through storytelling and visualizations.
• Provide insight and recommendations on website and mobile app testing (A/B, multivariate, personalization)
• Manage multiple projects and deadlines.
• Relevant experience in digital marketing, database marketing, and/or data analytics highly preferred

What You Will Need

• BS/BA degree in marketing or equivalent experience required.
• Strong experience as an online marketing analyst preferred.
• Strong experience with SQL required.
• Experience using any Web-based analytics tools such as Adobe Analytics or Google Analytics
• Knowledge and use of statistics, statistical modeling, database management, data interpretation, and/or data science is a plus.
• Python and R experience a plus
• Tableau experience a plus
• Excellent time management skills, strong organizational skills and detail orientation required.
• Strong verbal and written communication skills and must also be a logical thinker with the ability to communicate clearly and effectively to high-level executives and relevant stakeholders.