Cityblock was founded in 2017 as the first tech-driven provider for communities with complex needs. We deliver better care to where it’s needed most, investing upstream in highly personalized, prevention-oriented health and social care to ultimately drive down costs and improve outcomes. Our tech enables scale by bringing together practical information, coordination, and communication for our members and our care teams.

We are adamant about building a radically better member experience for people living in lower-income neighborhoods that have never been prioritized. And we won’t be satisfied with anything less than transforming the way that health services are delivered in previously underserved communities across the U.S.

The Data Analyst, Business Intelligence (CMDO) is primarily responsible for reporting, analytics, dashboard design, and development and implementation of strategic reporting architecture of Business Intelligence at the care management trend level. This individual must demonstrate an extensive understanding of complex SQL and/or SAS coding methodology, report and dashboard design, automation, data governance, ETL concepts, and should possess excellent verbal and written communication skills. A practical understanding of the healthcare industry, and more specifically medical data related to health insurance claims, EHR, healthcare reporting, and healthcare statutes and regulations is required.

The senior analyst must have proven competency in data mining, investigating and reporting on highly structured or unstructured data, re-engineering existing queries to enhance performance, and identifying gaps in performance and data integrity.. As a Healthcare Business Intelligence Associate, you would work as part of a cross-functional team to create and maintain dashboards and other information products for our Care Management Delegation division. This role will be one of the main individuals responsible for synthesizing complex healthcare data and creating compelling, visual insights to drive initial market strategy and performance. This is a unique opportunity to launch deeply impactful clinical partnerships, aligning external partners with internal teams to lead change in the healthcare industry and to provide better healthcare outcomes for those who need it most.

You must be curious - excited to sink your teeth into complex problems across disciplines, untangle them and communicate your findings to the team. Behind every data element is a real person with real problems that Cityblock is working hard to address, and you are responsible for delivering accurate and timely information products to steer these efforts. You will be expected to develop a deep understanding of program components with respect to how to drive performance.

You must love collaboration, analysis and communication, and will work cross functionally with Implementation, Operations, Analytics, Compliance and Clinical teams.

You’ll help to design and develop the reporting tools to measure operations - e.g. clinical, outreach and quality-related key performance indicators. You are forward thinking and can bounce between understanding data requirements and architecture to deriving and producing useful operational and performance dashboards. You can translate data insights into meaningful business cases to tell stories that drive action.

Requirements for the Role:

• 2+ years of professional experience with at least 1 year using business intelligence tools (e.g. Tableau, PowerBI, Looker, etc.) to develop metrics, data visualization, dashboards and a variety of information products for business users
• You possess strong analytical and statistical skills to evaluate and analyze data - you know how to organize and clean data for analysis, you have experience with large and small data sets, you can translate data into static and dynamic information products for audiences ranging from front-line teams to executives, and proudly tell your friends and family about your spreadsheet skills
• You have experience presenting technical outputs or concepts to a non-technical audience
• You have the ability to balance competing priorities and set expectations with colleagues and stakeholders in a fast-paced environment
• You have experience with healthcare data (e.g. claims, EHR/EMRs, HIE feeds, Pharmacy Benefits, etc) operational workflow management and standard clinical metrics and taxonomies (DRGs, total cost of care, HCC, etc)
• You have demonstrated ability to engage, inspire, and build credibility and trust with your teams
• You have a Bachelor's degree
• SQL and/or SAS coding
• Experience managing large projects.
• Experience working with relational databases.
• Experience with data administration, design, and architecture.
• Ability to articulate complex concepts, thought leadership and the business value of solutions in a clear and understandable way.
• Excellent analytical and problem-solving skills.
• Ability to handle multiple priorities in a fast-paced environment.
• Complete, accurate dashboards and other informations products to inform operations
• On time, high quality delivery of assignments
• Effective engagement of cross-functional leaders in our design and implementations
• Experience in Healthcare payer or provider setting (hospital, insurer, health tech, consulting), ideally focused on value-based care economics and operating models
• Proficiency using scripting languages, particularly SQL, to load, transform, query and manipulate existing databases

What We’d Like From You:

• A resume and/or LinkedIn profile
• A short cover letter, please!