HoneyBook is the leading clientflow management platform for independent businesses. By combining tools like billing, contracts, and client communication, HoneyBook helps business owners get organized so they can provide top-tier service at every step.

Independents are the backbone of the economy and the heartbeat of local communities everywhere. HoneyBook helps these businesses thrive by empowering them with the tools and resources they need to be successful in business, doing what they love. HoneyBook is trusted by over 100,000 service-based businesses in the United States and Canada that have booked more than $9 billion in business on the platform.

Founded in 2013, HoneyBook is based in San Francisco and funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors.

If you are looking for a values-driven, fast-paced, and intellectually charged environment, HoneyBook is the right place for you. Join us, we're hiring!

The Business Analytics team is looking for a Senior Data Analyst to enable data-driven decision-making, enhance operational efficiency, and contribute to the overall growth and success of the company. The role is based in our San Francisco office and reports to the Business Analytics Manager. The Sr. Analyst will partner with a diverse group of senior stakeholders to leverage data as a strategic asset, uncover inefficiencies, track progress, and identify gaps and opportunities for the business. It is a high visibility role with a great level of autonomy and opportunity for growth.

Here are a few of the things you will do:

• Partner with the Sales, Member Experience, Business Operations and Ecosystem Marketing teams to establish and track success metrics, explore customer behavior, and deliver strategic insights.
• Perform data analysis to discover and investigate trends, patterns, and anomalies in core performance metrics;
• Clearly communicate findings and recommendations to business partners and senior leadership to advance company goals;
• Implement data structures and models using Looker, creating interactive dashboards and visualizations that provide actionable insights;
• Validate, clean, and maintain data integrity to guarantee the reliability of our analyses.

Here is what we're looking for in a candidate:

• You are innately curious and unbiased as much as possible when conducting your research.
• You have strong analytical and critical thinking skills, high attention to detail, and a strong bias toward actionable insights.
• You are highly independent, resourceful and proactively dive into ambiguous problems with minimal guidance.
• You move fast and prioritize based on impact.
• You are a strong communicator and have an art for communicating complex findings in a simple way.
• You are comfortable working in a geographically diverse and multicultural business environment and possess high EQ to build and manage relationships with your stakeholders.
• And most importantly, you believe in HoneyBook's mission and know how you will contribute to our success.

Here is what is needed:

• Bachelor's degree with a background in a quantitative field, or equivalent work experience;
• 4+ years of experience in a Data Analytics role;
• Expert experience using SQL and writing data pipelines;
• Proficiency with Looker, strongly preferred;
• Python experience preferred;
• Proven track record collaborating with teams to leverage data-driven insights to improve performance;
• Great communication and interpersonal skills.