Attentive
is hiring
Data Analyst, S&O
About Our Company
Attentive® is the leader in conversational commerce, reinventing business-to-consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue, and over 8,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.
Job Description & Responsibilities
The Strategy & Ops Analytics team is a lean team responsible for uncovering trends and insights to propel the business across all analytical functional areas: product analytics, marketing analytics, sales and go-to-market initiatives. We are looking for a Data Analyst to be the resident expert on Attentive products. This is a unique opportunity to build Attentive’s product analytics foundation in partnership with the Product and Strategy teams. This includes reporting & delivering insights on revenue initiatives critical to achieving Attentive’s goals.
This role is crucial to Attentive & our clients’ success and has high leadership visibility. Ideal candidates love breaking down problems, building solutions, delivering actionable and data-driven insights, and working in a fast-paced, dynamic environment.
Why Attentive needs you
- Partner with cross-functional teams to identify and quantify the impact of new opportunities to improve the client experience on Attentive
- Identify key metrics and build exec-facing dashboards to track progress of the business and its highest priority initiatives
- Uncover insights to drive key revenue initiatives
- Develop analytics frameworks to run AB tests and measure the success of product features and initiatives
Requirements
About You
- 2+ years of relevant work experience in analytics, data science, or business intelligence with experiencing using a data visualization tool (Looker, Tableau, Qlikview, MicroStrategy)
- Experience using, writing and optimizing SQL queries in a business environment
- Knowledge of statistics and experience running A/B tests
- Knowledge of data warehouse technical architecture, infrastructure components, ETL and reporting/analytic tools and environments
- Ability to execute fast-paced and dynamic projects in a highly organized manner
- You have an inherent curiosity and analytic follow-through; you can’t help but ask “why?” and love using data and logic to explore potential solutions
- Experience effectively communicating the results of analyses with stakeholders to drive strategy decisions
- Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, or equivalent work experience
What we offer
You'll get competitive perks and benefits , from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $90,000 - $135,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
